Mitch Williams Email & Phone Number

Brisbane, Qld, Au

Eight Mile Plains, Queensland, Au

Macquarie Park, Nsw, Au

Brisbane City, Queensland, Au

Southbank, Victoria, Au

Southbank, Victoria, Au

Bethesda, Md, Us

• Manage the Information Technology function within the Divisional Office, Hotels and the Region using appropriate systems management policies and procedures.• Participate and assist in the preparation of the Regional and Hotel Capital budget planning process.• Ensure that the Region of responsibility is in compliance with all Marriott Technology initiatives.• Prepare trip reports on all visits to hotels within the Region. Distribute to Region leadership team, Divisional IT leadership and property senior team.• Analyse competitive tenders/quotations on behalf of the division and make recommendations where necessary to ensure optimal functional value and cost, both short and long term whilst maintaining very high professional and ethical standards. Ensure the hotels are aware of any changes and know what is required or recommended• Assist in, and prepare as required, project plans and installation schedules to incorporate planning of physical layout, site preparation, training and scheduling of support/ cut-over teams. • Assist in the evaluation of new systems and detailing specifications for customization of current and future systems to address regional/ geographical needs.• Manage and motivate functional IT associates across the region to achieve high levels of job satisfaction and productivity.• Provide for the professional development and training of IT associates across the region• Maintain communications and information exchange between hotels and divisional staff to ensure optimum sharing of direction and solutions.• Communicate, plan and manage the implementation of technology and systems to the region in accordance with the Corporate and Divisional strategic plan & priorities.• Manage and measure quality of IT personnel, vendors and infrastructure in support of various business operations to ensure high level of performance.

Issy-Les-Moulineaux, Paris Region, Fr

My responsibilities cover the operational support, maintenance and implementation of IT systems for the Accor Pacific fleet of Hotels (200 Hotels)

My resoponsabilities included the managment of Accor Pacific's IT Infrastructure and Service Desk teams and the overall support, maintenance and implimentation of all IT hardware and Corporately provided core systems.

Sydney, New South Wales, Au

● Project Management and installation of all IT&T systems for three new 5 star Health Clubs being built in NSW and Queensland.● Implement replacement of IT infrastructure for existing four Health Clubs including Servers, PC’s and Networking equipment. ● Windows 2000/2003 Server installation● Active Directory Management● Windows 95/98/2000/XP client base● Management of Annual IT Capital Expenditure Budget of $1,000,000● Creation and implementation of IT standards and Documentation Company wide.● Manage changes to the company’s Web site.● Vendor/SLA Management.

Melbourne, Au

● Management of team of 5 IT Support Personnel.● Network Administration on Novell 5.1 X 9 Server ,1700 Client Network● Support and maintenance of 1500 Notebooks and 200 PC’s● Self-motivated, and able to identify, and implement new computer-based procedures that will improve profitability, guest services and operation. ● Arrange for the on-going maintenance and support of the college systems, and ensure that appropriate maintenance contracts are in place. Need to keep abreast of changing Business Priorities and manage the changes that may impact IT Projects and Budgets.● Manage IT Projects being implemented.● Help Desk Support of over 1700 users● Windows 95/98/2000/XP client base● Local WAN administration.● Microsoft Office 4.3/95/97/2000 help desk support for all users.● Formulation and Management of IT Budgets in excess of $600,000

Mclean, Va, Us

● Installation and project management of all Novel 5.1 server installations for the Australasian Region.● Member of Hilton Internationals VCOE (Virtual Centre of Excellence) committee.● Support the Hotel IT Managers within the region for technical advice, and arrange cross exposure training.● Co-ordination of regular meetings and training courses for IT managers in my region.● To have a positive impact, take personal responsibility and initiative to resolve issues, and to always clearly communicate with both customers and colleagues.● To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve my personal performance.● To have flexibility, responding quickly and positively to changing requirements including the performance of any tasks requested of me.● To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.● Contribute ideas and suggestions to enhance operational/environmental procedures in our Hotels.● Actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.● Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.● Co-ordinate and submit annual Operational and Capital Expenditure plans for the Hotels in my region. Assist the Area Director of IT and hotels in preparing budgets to meet these plans.● Assist in the appointment of new IT Managers● Test new releases of software from Hilton Systems Centre and report on the outcome of the tests.● Manage, in conjunction with the Area Director of IT, new installations.● Perform an IT audit of equipment for hotels within the region.

Education record

Education record