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An Senior IT Management veteran with over 30 years experience with Hilton Hotels World Wide, Accor Hospitality, Starwood Hotels and Resorts and Marriott International.I have 30 years of experience in managing IT teams and effectively communicating to all levels of the business from Owners, Corporate Management, General Managers, vendors and suppliers as well as line staff. I have a full understanding of the budgetary requirements of management both Operational as well as Capital budgets is also essential in my position and I am therefore experienced in the management of multi-million dollar budgets and have years of experience relating to IT procurement, Vendor Management and the implementation of large business critical projects.I also have a great deal of experiencing managing people in a 24 hour 7 day a week service industry that calls for the highest of standards and reliability of systems to support the Operations of the Hotel. I’m able to motivate those who report to me to go the extra mile to provide exceptional service while obtaining their enthusiastic support and co-operation by including them in the decision making process by listening to their ideas, concerns and general feedback.
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Head Of It And Projects - United PetroleumUnited Petroleum Pty Ltd Dec 2024 - PresentEight Mile Plains, Queensland, Au -
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It ManagerSofitel Brisbane Central Sep 2019 - Jan 2024Brisbane City, Queensland, Au -
Manager It And Web Development - Asia PacificI.C.E Vacations Asia Pacific Jul 2018 - Sep 2019
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Hotel Integrated Services ManagerBroadband Soluitons Sep 2017 - Feb 2018
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Hotel Integrated Services ManagerBroadband Solutions Jul 2017 - Feb 2018Southbank, Victoria, Au -
Account Manager - QldBroadband Solutions Jul 2017 - Sep 2017Southbank, Victoria, Au
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Regional Director Of It - PacificMarriott International Apr 2014 - Jul 2017Bethesda, Md, Us• Manage the Information Technology function within the Divisional Office, Hotels and the Region using appropriate systems management policies and procedures.• Participate and assist in the preparation of the Regional and Hotel Capital budget planning process.• Ensure that the Region of responsibility is in compliance with all Marriott Technology initiatives.• Prepare trip reports on all visits to hotels within the Region. Distribute to Region leadership team, Divisional IT leadership and property senior team.• Analyse competitive tenders/quotations on behalf of the division and make recommendations where necessary to ensure optimal functional value and cost, both short and long term whilst maintaining very high professional and ethical standards. Ensure the hotels are aware of any changes and know what is required or recommended• Assist in, and prepare as required, project plans and installation schedules to incorporate planning of physical layout, site preparation, training and scheduling of support/ cut-over teams. • Assist in the evaluation of new systems and detailing specifications for customization of current and future systems to address regional/ geographical needs.• Manage and motivate functional IT associates across the region to achieve high levels of job satisfaction and productivity.• Provide for the professional development and training of IT associates across the region• Maintain communications and information exchange between hotels and divisional staff to ensure optimum sharing of direction and solutions.• Communicate, plan and manage the implementation of technology and systems to the region in accordance with the Corporate and Divisional strategic plan & priorities.• Manage and measure quality of IT personnel, vendors and infrastructure in support of various business operations to ensure high level of performance. -
Manager Hotel Systems PacificAccor Nov 2009 - Apr 2014Issy-Les-Moulineaux, Paris Region, FrMy responsibilities cover the operational support, maintenance and implementation of IT systems for the Accor Pacific fleet of Hotels (200 Hotels) -
General Manager Information TechnologyAccor Vacation Club Sep 2008 - Nov 2009My resoponsabilities included the managment of Accor Pacific's IT Infrastructure and Service Desk teams and the overall support, maintenance and implimentation of all IT hardware and Corporately provided core systems.
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Information Technology ManagerHilton Sydney Jan 2006 - Sep 2008Sydney, New South Wales, Au -
Information Technology ManagerLivingwell Australia Feb 2004 - Jan 2006● Project Management and installation of all IT&T systems for three new 5 star Health Clubs being built in NSW and Queensland.● Implement replacement of IT infrastructure for existing four Health Clubs including Servers, PC’s and Networking equipment. ● Windows 2000/2003 Server installation● Active Directory Management● Windows 95/98/2000/XP client base● Management of Annual IT Capital Expenditure Budget of $1,000,000● Creation and implementation of IT standards and Documentation Company wide.● Manage changes to the company’s Web site.● Vendor/SLA Management.
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Campus Information Technology ManagerWesley College Jul 2003 - Dec 2003Melbourne, Au● Management of team of 5 IT Support Personnel.● Network Administration on Novell 5.1 X 9 Server ,1700 Client Network● Support and maintenance of 1500 Notebooks and 200 PC’s● Self-motivated, and able to identify, and implement new computer-based procedures that will improve profitability, guest services and operation. ● Arrange for the on-going maintenance and support of the college systems, and ensure that appropriate maintenance contracts are in place. Need to keep abreast of changing Business Priorities and manage the changes that may impact IT Projects and Budgets.● Manage IT Projects being implemented.● Help Desk Support of over 1700 users● Windows 95/98/2000/XP client base● Local WAN administration.● Microsoft Office 4.3/95/97/2000 help desk support for all users.● Formulation and Management of IT Budgets in excess of $600,000 -
Regional Information Technology Manager - Australia, New Zealand And The PacificHilton International Pacific 1997 - 2003Mclean, Va, Us● Installation and project management of all Novel 5.1 server installations for the Australasian Region.● Member of Hilton Internationals VCOE (Virtual Centre of Excellence) committee.● Support the Hotel IT Managers within the region for technical advice, and arrange cross exposure training.● Co-ordination of regular meetings and training courses for IT managers in my region.● To have a positive impact, take personal responsibility and initiative to resolve issues, and to always clearly communicate with both customers and colleagues.● To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve my personal performance.● To have flexibility, responding quickly and positively to changing requirements including the performance of any tasks requested of me.● To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.● Contribute ideas and suggestions to enhance operational/environmental procedures in our Hotels.● Actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.● Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.● Co-ordinate and submit annual Operational and Capital Expenditure plans for the Hotels in my region. Assist the Area Director of IT and hotels in preparing budgets to meet these plans.● Assist in the appointment of new IT Managers● Test new releases of software from Hilton Systems Centre and report on the outcome of the tests.● Manage, in conjunction with the Area Director of IT, new installations.● Perform an IT audit of equipment for hotels within the region. -
Support RepresentativeAusdata Jba 1996 - 1997
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Information Systems ManagerHilton Brisbane 1993 - 1995
Mitch Williams Skills
Mitch Williams Education Details
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Coonabarabran High School -
Baradine Central School
Frequently Asked Questions about Mitch Williams
What company does Mitch Williams work for?
Mitch Williams works for United Petroleum Pty Ltd
What is Mitch Williams's role at the current company?
Mitch Williams's current role is Head of IT and Projects.
What is Mitch Williams's email address?
Mitch Williams's email address is mi****@****els.com
What is Mitch Williams's direct phone number?
Mitch Williams's direct phone number is +121562*****
What schools did Mitch Williams attend?
Mitch Williams attended Coonabarabran High School, Baradine Central School.
What are some of Mitch Williams's interests?
Mitch Williams has interest in Politics, Animal Welfare, Environment, Science And Technology.
What skills is Mitch Williams known for?
Mitch Williams has skills like Hands On Training, Micros, Data Analysis, Information Technology, Hotels, Hotel Management, Hospitality Industry, Team Management, Vendor Management, Rooms Division, Food And Beverage, Team Leadership.
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