Mitchell Ward Email & Phone Number

United States

● Supports program project teams by documenting contractual data requirements. Establish thorough contract specifications and policy standards for customer deliverables. ● Reviews engineering documents, reports, specifications, and drawings to determine compliance with the contract, Statement of Work (SOW), and standard approval requirements. ● Maintains audit trails while researching and resolving documentation inconsistencies with engineering design, production, material, and program offices. ● Keeps accurate reporting records and metrics through configuration status accounting applications and data repository tools. ● Responsible for identifying standards, trends, and performing data analysis. Maintains, controls, and records Monthly & Daily metrics for contract deliverables (CDRLs & SDRLs) by 30-60-90 forecast calendar. ● Supports the master repository for program/contract correspondence, documents, and records, which include, data storage, safekeeping, cataloging, deliverables, and retrieval. ● Deliver documents and records in the appropriate media medium, e.g., disk, hard copy, electronic file, as defined in the contract while supporting the Configuration segment.● Configuration Management (CM) responsibilities: Analysis and organization of customer's Electronic Equipment Logs (EELs) & Items with Unique Item Identification (IUID) markings.

Bowie, Maryland, Usa

● Management of sensitive information such as credit card information, proprietary software, customer’s personal information, and consumer accounts.● Providing exquisite customer service by understanding and listening to customers’ needs while following the company’s policies and protocols. ● MVP of sales by selling car upgrades, protection products, insurance packages, damage waivers, and liability protections to customers. ● Writing contracts according to government underwriting policies and protocols.● Advanced negotiation tactics used when calling insurance companies to increase the amount of money that insurance can pay for a vehicle on behalf of our customers to reduce out of pocket costs for our guests.● Performing the daily operations of planning, organizing, directing, and controlling of the company’s assets by moving vehicles, scheduling pick up and drop-offs, and helping customers fill out paperwork.● Financial experience by handling money, credit/debit card information, money orders, and cashbox systems in the financial tab network.

Salisbury, Maryland

● Company-wide inspection to identify problems with workforce utilization.● Worked on a team of four consultants to research and implement solutions to solve organizational issues through customer deliverables such as a fifty page strategic plan.● Fluent in the entire Microsoft Office Suite such as Word, Excel, PowerPoint, Outlook, Access, and One Note.● Decision-making and problem-solving skills that optimized the company’s current strategy, operations, management, administration, structure, and profitability.● Management of the company’s finances to recognize a loss of income that impedes the effectiveness and efficiency of the company’s goals.● Conducting employee interviews and surveys to understand the company’s weak points.● Thinking critically about the pros and cons of possible strategies to fix problems to achieve company objectives based on employee survey data. ● Collating and communicating information orally and in writing to present findings and solutions through various contract deliverables to the client’s board of directors.

College Park, Maryland,

● Resolve customer service disputes, complaints, and or conflicts while analyzing security operations to identify risks or opportunities for improvement.● Manage three to five employees that are not T.I.Ps certified to ensure smooth operations. ● Communicate the security status with other supervisors and managers in conjunction with relevant updates and potential problems using established protocols.● Monitor security policies, programs, and procedures to ensure compliance with internal security policies, including licensing requirements, applicable government regulations, policies, and directives.● Counting inventory, estimating costs, and ordering supplies.● Consistently checking for counterfeit currency and scanning identification cards for visitor safety and security.

Maryland, Bowie

● Decision-making skills that allowed me to act in a fast-paced, high pressure, stressful environment to save a life. ● Examine injured persons while administering first aid and cardiopulmonary resuscitation using CPR, medical supplies, and equipment.● Contact emergency medical personnel if a severe injury to a patron occurred.● Rescue distressed persons using rescue techniques and equipment such as PPE, AED, CPR-Mask, and 1A6C Spine Board.● Maintain the quality of the pool water by testing chemical levels, specifically the chlorine and PH levels.● Inspection of recreational facilities for cleanliness.

Maryland, Bowie Area

● Sublime customer service by building relationships with customers while serving them.● Inspection of work areas and operating equipment to ensure conformance to established standards in areas such as cleanliness.● Participation in kitchen and dining cleaning activities.● Resolve customer service complaints regarding food, presentation, and or menu items. ● Perform food preparation such as carving meat, preparing dishes, and serving alcoholic beverages.

Bachelor Of Science (B.S), Business Administration And Management, General

Associate Of Science - As, Business Administration And Management, General