Mitul Patel Email and Phone Number

• Solution Outline and Business Case Contribution: outlining high level solution options and providing input to business case development• Coaching: Guiding technical leads and senior developers through the process of high level design and detailed design. Mentoring individuals to develop their design and architecture capabilities.• Architecture Advisory and Governance: Advising on architectural considerations and decisions in key technical forums, including the illion Technology Architecture Review Board.• Vendor Selection: Contribute to technology vendor selection from an architecture perspective• Target State Solution Capability Planning: Support defining the target stage architecture for key elements of the illion software platform.• Innovation & Incubation: Explore emerging trends and lead incubation and technology enabled innovation – where a new technology trends can provide significant business value.• Work with business and technical representatives to outline Target State and high level roadmap for the assigned business domains and for enterprise solution capabilities • Collaborate within a cross functional team, during business case development to outline the solution, call out tradeoffs, major technical debts and provide input for cost estimation • Work with tech leads/designers and business analyst to shape the solution architecture/high level design• Actively contribute to Architecture Governance process to ensure that alignment to the target state and trade offs are understood and accepted by relevant stakeholders.• Work with business stakeholders in shaping the demand portfolio early on, presenting proposed solution, discussing solution trade-offs and prioritisation of solution capabilities.• Proactively scan the market and identify tools and technology trends that can have significant business value. Where applicable, lead the incubation efforts of new technology.• Contribute towards uplifting the value of architecture group.

• Provide leadership, oversight and operational management for a team of developers (ranging from graduate developers to senior developers).• Manage stakeholder relationships spanning business, project management and technology teams to ensure smooth delivery of software development projects and enhancements.• Proactively monitor progress of software development activities, and be a point of escalation for any challenges that arise.• Draw upon technical knowledge, people leadership and risk management skills to identify and negotiate solutions to technical challenges.• Plan team member allocation to initiatives and manage workload across the team.• Working closely with the project office, facilitate the estimation of development work for projects and enhancements.• Contribute to and execute upon the IT Strategy to support business outcomes.• Identify and mitigate software development risks.• Ensure development is delivered in accordance with policies (including, although not limited to, health & safety and security standards).• Lead the evolution of development standards and practices across the team, and contribute to the evolution of standards across the broader IT team. • Provide consulting and advice to non-technical stakeholders.• Coach, mentor and develop team members.• Contribute to continuous improvement.

• Lead Application Support and Database Administration teams to provide 24/7 delivery of multi-tiered systems across Australia and New Zealand• Lead support development work with team of developers through the lifecycle of the development.• Manage operational performance and issues from a customer perspective and ensure appropriate escalations, improvement initiatives, plans are in place• Support and manage any incidents through the incident management process;• Part of the Change Advisory Board to represent, evaluate and approve production changes• Collaboration with key business stakeholders to develop and maintain IT service strategy, and prioritization of issues;• Develop and maintain IT 'run the business' strategy, ensuring necessary processes, documentation and resources are available to maximize IT value proposition;• Coaching and mentoring of staff to identify and address the root cause rather than focusing on individual problems, instilling 'fix once fix permanently' policy

• Provide technical support to the business team and, to a lesser degree, to customers.• Provide technical design and documentation of proposed solutions.• Work closely with the architectures to provide adequate design suggestions.• Work closely with the business team to evaluate possible solutions, and determine/refine the business and technical requirements.• Ensure that solutions are developed within agreed time frames and to the agreed scope such that they meet user requirements.• Support the systems after hours by taking customer calls and restoring the systems state.

Key Responsibilities• Development and maintenance of applications software, including appropriate business and technical analysis and work estimations. • Provide quality, usable computer applications that are free of defects, fit for purpose, and designed for ongoing ease of support and maintenance.• Adhere to published processes and procedures and recommend enhancements to process and procedures where appropriate.• Utilize well developed troubleshooting skills and techniques to resolve system issues in a logical and timely manner.• Coordinate with other developers and software professionals.• Support the systems after hours by taking customer calls and restoring the systems state.

Key Responsibilities :• Designing and implementing N-tier distributed architecture for applications used within the organization at national level.• Developing customized crystal reports as per the client’s requirements which can seamlessly integrate within existing system.• Carrying out project works of designing, developing and implementing new modules. Implementing links between new modules and enhancing existing modules.• Carrying out installation and upgrades to existing systems at different offices and during training sessions as a team or sole responsibility.• Assisting with project planning – estimating resource requirements, task dependencies and cost implications.• Investigating and analyzing existing systems through identification of problems, examination of customer feedback etc.

Key Responsibilities :• Analyzing the business, gathering requirements from the key people & workout the solutions.• Designing and implementing of N-Tier distributed application used within the organization • Developing customized reports based on the requirement of the business.• Carrying out projects for the clients to assist the client with its advertising and marketing.• Carrying out most effective algorithms to work out the cost effective pricing of the goods for the business.

• Designing modules of the application using UML diagrams.• Developed software, which manages all the internal work of the business, that includes, work related to inventory, billing and maintaining customer records.• Developed automated applications for gathering data from internet for the clients.• Windows Application development using VB6, VB.NET, C#.NET, ADO.NET and SQL Database Server. • Website development using ASP.NET and SQL Database Server