Mitul Modi Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Lead the team of business analysts across 3+ Business Units and 9+ Brands within the EBOS Group’s Institutional Healthcare Portfolio.
• Be a single point of contact for Business Unit Managers to assist them in reviewing the current technology solutions, services, and pain points to help derive the technology roadmaps and priorities for long-term.
• Set a direction for standards and industry best practices for the delivery of business analysis activities on the projects.
• Plan, prioritise and assign projects to the BA team after consulting with the Business Managers, Product Owners, Project Managers, and Business Stakeholders ensuring that the team is always fully utilized.
• Effectively manage projects from initiation, execution and review stages including coordination of the business and IT resources required for success.
• Develop deep Subject Matter Expertise and work as a proxy for the Business Unit Managers to define the product vision, roadmap, and growth opportunities for the assigned projects.

Melbourne, Victoria, Australia

• Lead the business engagement and analysis activities to standardise processes and increase efficiencies.
• Effectively manage projects from initiation, execution and review stages including coordination of the business and IT resources required for success.
• Responsible for capturing and grooming requirements into features, epic, stories, and tasks including dependencies, and acceptance criteria in collaboration with the squad.
• When required, applied a Minimum Viable Product (MVP) focus solution option considering wider customer and business goals.
• Acted as a Release Manager by raising and presenting the change requests to the Change Advisory Board (CAB) for release approval.

Melbourne, Victoria, Australia

• Successfully delivered several large online initiatives and digital projects within E-Commerce, CMS, CRM, EDI Integrations and ERP Migrations with a clear focus on business goals.
• Assisted the Digital Strategy Team in project prioritization and recommended industry solutions supporting long-term business goals.
• Communicated innovative ideas, changes, enhancements, and modifications to PMs, Sponsors, Stakeholders, and Senior Management so that issues and solutions are understood.
• Lead requirements gathering by facilitating workshops and analysing requirements to establish clear stories or functional specifications with acceptance criteria scenarios including non-functional requirements.
• Facilitated system deployment and conducted SIT, UAT, and BVT for validation of the application.

Melbourne, Victoria, Australia

• Successfully delivered software solutions within E-Commerce (Digital/Online), CMS, Asset Management, ERP, and CRM with a clear focus on business goals and worked with several small to medium-scale customers.
• Managed projects from initial request through the estimation, approval, requirements, build and implementation to ensure that the solutions meet business goals and requirements.
• Translated business requirements into clear, concise, testable, and accurate system requirements.
• Supported technical teams to understand business processes throughout SDLC.

Gandhinagar, Gujarat, India

• Being onsite, working as a single point of contact between the IT team and all levels of stakeholders
• Created requirements specifications, process models and business rules for existing and proposed digital solutions.
• Facilitated user interviews and workshops to gather requirements.
• Supported technical teams in understanding business processes throughout SDLC.
• Conducted UAT with business users for the validation of requirements sign-offs.

Mumbai, Maharashtra, India

• Liaised with remote teams and clients located in Europe, the USA, and India.
• Analysed existing processes, functions, and business rules for legacy and proposed systems.
• Provided Data Modelling for proposed system enhancements.
• Monitored daily process chains to ensure the data acquisition quality and transformation process.

Surat, Gujarat, India

• Gathered business requirements through interviews and worked with the team to identify gaps and defects.
• Conducted JAD sessions with management, SMEs, and a group of stakeholders for Open and Pending issues.
• Assisted in modelling UI wireframes, and mock-ups and documented AS-IS workflow and TO-BE business processes.
• Developed Technical specifications, Database structure, and SQL queries for business processes.
• Facilitated system deployment and conducted UAT for validation of the application.

Surat, Gujarat, India

• Designed, Developed and Maintained intranet web portals, Database Management, and Online reporting tools.

Surat, Gujarat, India

• Software Development, Database Design, Code Reviews, Test Applications, and Reports generation.

Master Of Science (M.Sc.), Information And Communication Technology, A

Bachelors Of Computer Applications, Computer Science, A

3 years (6 Semesters), Full time