▪ Served as surrogate speaker for the Senator at events throughout the District/assigned appropriate staff as necessary;▪ Interviewed and trained Senate office employees;▪ Ensured that staff complies with office policies, practices, and procedures;▪ Planned and directed all administrative and operational activities for the Senator and Senate Office;▪ Acted as a point of contact/gatekeeper between legislators, state officials, staff, agency personnel, stakeholders and constituents;▪ Organized and prioritized critical issues/information for the Senator to facilitate efficient decision making/oversight & guidance for projects of high importance;▪ Accountable for overseeing and directing all activities in the Senator's office;▪ Demonstrated ability to independently set priorities, plan, organize, coordinate and direct multiple, concurrent projects;▪ Developed and move strategic agendas forward and drive high volume of work to completion;▪ Demonstrated proficiency in assisting and organizing the senator's calendar, schedule of meetings, conferences, drafts of all outgoing correspondences;▪ Optimized efficiency of office personnel through consultative support and staff meetings;▪ Developed major goals to support Senator’s legislative and budgetary agenda;▪ Secured millions in funding through the annual budget and bond bulls for the Bristol and Norfolk District;▪ Spearheaded outreach events with municipal and state leaders that involved the Senator;▪ Managed the State grant process;▪ Organized committee meeting agenda in conjunction with the House Committee staff;▪ Rendered effectual assistance to the Legislative Director in relation to drafting proposed legislation.

▪ Worked with the Vice Chairman to formulate positions on legislative issues;▪ Monitored legislative activity on the House floor, and handles long and short-term legislative planning.▪ Oversaw the progression of bills with which the Vice Chairman is involved as they move from Committee to the floor;▪ Recommended strategies and tactics on bills and positions;▪ Trained and supervised legislative staff and ensures they comply with office policies, practices, and procedures;▪ Met with constituents, advocacy groups, lobbyists, or other office visitors;▪ Drafted letters of testimony, support and recommendation for legislative and constituent issues;▪ Provided information on, and generates ideas for: press, mass mailings, and social media content;▪ Passed several Amendments, Home Rule and general legislative petitions into law;▪ Grew social media presence on Facebook, Twitter, and Instagram significantly to increase outreach to constituents;▪ Oversaw activities of the office in the absence of the Chief of Staff;▪ Maintained up-to-date status reports on all legislation affecting the district. Legislation in which the Vice Chair is a principal sponsor, or legislation on which the Vice Chair is a cosponsor;▪ Administrated the creation and publishing of relevant, original, high-quality content; and creates a regular publishing schedule.▪ Updated Vice Chairman’s personal website with press releases, photos, news articles and memos for constituents;▪ Supervised interns with regards to legislative issues and constituent responses.

▪ Managed the Vice Chair's daily schedule by planning tours, meetings, and events;▪ Maintained VoteBuilder constituent database by entering in constituent correspondence;▪ Responded to constituent correspondence in coordination with the Vice Chairman to pertinent issues of the day;▪ Acted as primary liaison between State Agencies and constituents.

▪ Assisted constituents with state services and updated cases in NationBuilder constituent database;▪ Drafted testimony, letters of support, citations for constituents, monthly newsletter, and other correspondence;▪ Attended events, policy briefings, and meetings in the District and State House with various local and statewide stakeholders;▪ Developed and maintained positive working relationships with city and town officials, lobbyists, advocacy organizations, state agencies and State House staff.

▪ Managed the Senator’s daily schedule by planning tours, meetings, and events;▪ Compiled and compress district, statewide, State House news daily and broadcast to office staff;▪ Interacted and assist constituents with state services and diligently track progress in NationBuilder constituent database;▪ Tracked roll call votes, legislation, as well as federal grants;▪ Drafted talking points for speaking engagements and interviews.

• Attended local and national trade shows with colleagues to promote and introduce Contour Design ergonomic products to prospective clients. • Negotiated sales with small businesses and large corporations.• Identified the needs of clients, creating rapport through customer relations.

• Developed and sold a complete solution of products and services to meet customers’ immediate and ongoing technology needs.• Continually exceeded sales goal of 40% of total solutions attachments.• Promoted to Apple Solutions Expert in November 2009.• Worked with fellow associates to complete daily tasks as well as create a rewarding shopping environment for customers.• Promoted to full-time customer assistant in March 2010.

• Outlined briefing papers of the transition for Secretary of State, Hillary Clinton.• Analyzed information derived from security inspection reports and audits to facilitate necessary policy change.• Formulated reports and drafted compliance requests from the Office of the Inspector General and Government Accountability Office.• Aided in the redrafting of the Bureau’s Mission Strategic Goals.• Participated in Executive interdepartmental meetings.