• Build, plan, develop and manage SaaS enterprise communication and project collaboration web app along with iOS CRM product serving large corporate entities in a variety of sectors• Manage team of engineers and UX designer using scrum methodology to meet scope of work on short deadlines, improve global systems, integrate 3rd party applications when appropriate and implement effective development philosophy• Implemented process for conducting product and business discovery; including ideation and workshops to better understand customer needs, pain points, competitive differentiators, identify target audience and best go to market strategy• Lead department-wide implementation of prioritization, design, and development frameworks as well as SDLC tools, in order to improve product lifecycle processes within the organization • Define feature sets and scope of work based on weighted scoring prioritization frameworks with the goal of mitigating risk (e.g., implementation effort, benefit to customer vs. cost to develop, etc.)• Build product roadmaps and coordinated budget and timelines with CFO and executive team, and worked with cross business units to validate deliverables• Develop UX/UI design, CMS portal, technical stack, flow charts, UX research, discovery, user stories, and high-fidelity clickable prototype, while staying under budget for MVP• Assemble presentations for executive team that include, competitor analysis, market trends, UX research, case study data, growth strategy, KPIs, roll-out plan, methods of acquisition, potential monetization models, incentivization methods, projected annual transactions and revenue• Led product discovery phase and user interviews, including identifying user personas for potential use cases relating to potential core functions, substantiated key requirements for MVP

• Creating and developing mobile app in travel sector• Responsible for app design and development, collaboration with outside developers, marketing, executive summary, investor relations, and all internal operations, including personnel, finance, and administration• Long-term strategy and planning, including allocation of funds for MVP and initial product roll-out, incorporation of user feedback on prototype, analysis of KPIs for acquisition channels and target audience, and development of beta program• Developing overall project summary, current market trends, competitive differentiators, target audience info, case study data, growth strategy, KPIs, roll-out plan, methods of acquisition, potential monetization models, projected annual transactions and revenue, current and forecasted source and use, exit strategy, and other crucial data for investors• Developing UX/UI design with digital wire framing, CMS tool, technical stack, flow charts, creating user stories, and robust clickable prototype, all within budget of MVP

• Advanced networking, computer troubleshooting, along with suggest ways on how to integrate new products• Providing mobile product management, and the tools to innovate and implement new native and web-based applications. • Integration of Alexa Compatible Products, into a multitude of at home consumer products, along with providing clients with methods of utilizing Alexa for business needs as well• Tutoring in various areas of computer science, from Microsoft Office, Networking, Windows OS, Mac OS, and numerous other technologies and software• Assist with product development and manage product through developmental stages to launch• Advisement on how to lower overall costs of technological services; as well as advising on products that would help improve client’s day to day efficiency• Setup and tutorial of cost effective home theater systems (A/V setup), at home automation, including an array of smart home products, including security systems

• Innovated and developed products from incubation to launch, consistently followed latest consumer trends and collected and analyzed KPIs for market research, and incorporated emerging technologies to enhance ESPN brand• Assembled and managed long-term projects using agile methodology, and communicated with executives, direct reports, and team members regarding the latest technology and trends• Led discovery and build phases, for several ESPN mobile applications and emerging products as lead product owner• Collaborated closely with digital marketing team to launch successful campaigns incorporating best practices for capturing key metrics• Designed and developed architecture for UX/UI and technical stack for mobile applications, with a focus on monetization, capturing analytics, and acquisition and retention models• Composed a series of technological and mobile roadmaps to target current consumer focus and explore new areas of consumer intere

• Researched and developed mobile and cutting-edge technology solutions for ESPN business units, for both internal purposes and consumer use• Collaborated with leading multinational technology corporations, universities, and vendors to deliver state-of-the-art technology for the consumer, on air and in other departments across ESPN; outlined SOW agreements and led POCs• Created and developed new ideas for ESPN’s native and web-based applications across all mobile platforms and other consumer products including Smart TVs, Xbox, and PlayStation, with goal of streaming ESPN products ubiquitously to consumer through an array of technologies• Worked with new technologies including Microsoft Kinect, gesture recognition, robotics, augmented reality, 3D, artificial intelligence, brain-computer interfacing, tablets, and virtual and holographic concepts• Created and assembled realistic replica of average consumer’s living room environment to test and showcase new technology, allowing guests and vendors to engage with products and providing market research

• Provided direct support to CEO, C-Suite, and other executives on all PDA and mobile networking issues• Organized and led Lifecycle Management Projects with third-party mobile support companies to assist our mobile department with procurement and technical support• Streamlined acquisition process for ESPN employees receiving PDA devices and developed method for users to access and self-manage service plans and add-ons • Maintained relationships and met consistently with leading mobile providers to review newly implemented enterprise technologies and roadmaps, including Apple, Microsoft, Samsung, Sony, LG, HTC, Motorola, Nokia, Google, RIM, AT&T, Verizon, Sprint, and T-Mobile• Researched and developed technological solutions for all ESPN business units, including for irregular or unique individual and departmental needs; identified and implemented accessibility products and features to meet any need Introduced new mobile technology to provide employees with access to corporate infrastructure while working remotely, improving day-to-day productivity

• Served as liaison for mobile support issues and integrated mobile technologies with back office client technology groups, including exchange, telecommunications, network security, data communications, Unix, and any other group that required consideration of overall mobile topology for future product integration• Led and approved testing and development of PDAs, tablets, and other cutting-edge technology to improve employees’ daily operations• Developed and implemented tools, methods, and processes for asset management of mobile devices• Eliminated a costly middleware server and consistently identified ways to lower costs for ESPN’s Mobile Client Technology Services and Support Division• Provided Tier 3 mobile device and backend support, and updated ESPN’s Remedy knowledge base processes to improve efficiency

• Troubleshooted and installed computer hardware and software for homes and businesses• Upgraded hardware components and removed malicious software • Set up and configured LAN and WAN networks • Worked to sell third party software that can be essential to bettering the client’s overall system and technological experience • Assembled full computer systems and with both Apple and PC operating systems • Educated clients on how to utilize their devices in more efficient ways. • Used remote desktop when permissible with client on the phone to better help the user from a technician’s view