Marko Jovanov

Marko Jovanov Email and Phone Number

Customer Care Manager @ Boataround
bratislava, bratislavský, slovakia
Marko Jovanov's Location
Bratislava, Slovakia, Slovakia
About Marko Jovanov

I am an operations professional with extensive experience in enterprise and engagement operations, including people and resource management, and project coordination. I prioritize clear communication, strategic planning, and agile problem-solving to drive successful outcomes.

Marko Jovanov's Current Company Details
Boataround

Boataround

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Customer Care Manager
bratislava, bratislavský, slovakia
Website:
boataround.com
Employees:
32
Marko Jovanov Work Experience Details
  • Boataround
    Customer Care Manager
    Boataround Jun 2024 - Present
    Bratislava, Slovakia
    View
  • At&T
    Service Manager - Customer Advocacy
    At&T Sep 2023 - May 2024
    Bratislava, Slovakia
    - Service Assurance and Delivery Executive for Premium Corporate Clients -ITIL & ITSM- Managing SLA commitments - Customer advocacy and maintaining relations with internal and external stakeholders- Full cycle of incident management- Providing inputs, reports, analyses and information for business partners- Stewardships, MTTR reports, utilization reports, capacityManagement etc. - Account management, sales and billing point of contact
    View
  • At&T
    Senior Operations Associate
    At&T Nov 2021 - Aug 2023
    Bratislava, Slovakia
    Operations specialist: scheduling, staffing, reporting, compliance
    View
  • At&T
    Advanced And Small Business Technical Support
    At&T Apr 2020 - Oct 2021
    Bratislava, Slovakia
    View
  • Lazar Media Group
    Event Production Manager
    Lazar Media Group Jun 2016 - Jan 2020
    New York, New York
    View
  • Pager
    Operations Manager
    Pager Jun 2015 - May 2016
    New York, Ny
    View
  • Gk Grill Hospitality Group
    General Operations Manager
    Gk Grill Hospitality Group Nov 2007 - Sep 2013
    New York, Ny
  • National Theater
    Producer, Ballet Department
    National Theater Oct 2005 - Mar 2007
    Belgrade, Serbia

Marko Jovanov Education Details

  • Faculty Of Dramatic Arts, University Of Arts Belgrade, Serbia
    Faculty Of Dramatic Arts, University Of Arts Belgrade, Serbia
    Production And Management In Theater, Radio And Culture

Frequently Asked Questions about Marko Jovanov

What company does Marko Jovanov work for?

Marko Jovanov works for Boataround

What is Marko Jovanov's role at the current company?

Marko Jovanov's current role is Customer Care Manager.

What schools did Marko Jovanov attend?

Marko Jovanov attended Faculty Of Dramatic Arts, University Of Arts Belgrade, Serbia.

Who are Marko Jovanov's colleagues?

Marko Jovanov's colleagues are Jakub Škoda, Júlia Moll Cerdà, Tomáš Le Trong, Lukáš Macháček, Matej Kocúr, Petrus Du Plooy, Petra Pasik Adamekova.

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