Michelle Hunter Email & Phone Number

Pleasanton, California, US

San Francisco, California, US

- Drove a 325% increase in Total ARR (H1 2024 vs. FY 2023) through tailored product demos with storytelling, leading PoC engagements, and technical consultations - Established and lead an ongoing "Sharing is Caring" initiative, promoting proactive content sharing within the Solution Engineering team - Improved employee sentiment in the Solution Engineering.

NY, New York, US

Zoomin helps companies manage their technical content — such as user guides, manuals and community discussions — and attempts to create a better customer experience for those looking for information on how to use tools and software. As a Solutions Consultant, I:- Coupled product expertise with a strong sales acumen to proactively and accurately identify.

Pleasanton, California, US

Medallia is the industry leader in Customer Experience Management.Founded in 2001, the company is trusted by the world’s leading brands including Verizon, Nordstrom, Macy’s, Sephora, Honeywell, Wells Fargo, Sony, Four Seasons, Sodexo, and GE Healthcare.Medallia’s Software-as-a-Service (SaaS) application enables companies to capture customer feedback across.

Pleasanton, California, US

Nuremberg, Bavaria, DE

- Completed GfK's pilot Data Visualization Vanguard program which included weekly meetings with the VP of the Data Visualization.- Worked with Research Director and SRD to design projects around our key driver analysis (KDA) model using a loyalty score, NPS or other client KPI to identify areas of focus as well as customer segmentation.- Participated in.

Nuremberg, Bavaria, DE

Each year at GfK, Michelle has been the recipient of numerous interdepartmental team awards for projects that achieved: Flawless Delivery, Best Use of Technology, Client Delight, Most Profitable, Client Development, Best Fact based Consulting & Best Report. Michelle is always eager to learn and is able to identify opportunities to apply time and cost.

Nuremberg, Bavaria, DE

• Effectively communicated and managed external relationships with clients and vendors.
• Checked questionnaire draft and provided feedback and recommendations on improvements to client.
• Tested programmed questionnaire for accuracy in both content and programming logic.
• Checked for accuracy and consistency in all deliverables.
• Coordinated report number checking and proofing between the team assistant, the report writer, the research director, the account manager, and the number checker.
• Interacted directly with Director level and Analyst level client contacts on a weekly basis in order to fulfill any ad-hoc requests and to get clarification on any issues so the project can run smoothly.

• Implementing training programs for client-side marketers
• Designing collateral marketing materials for companies interested in ANA’s course portfolio
• Managing development and logistics for various training programs conducted across the U.S.
• Developing and assessing the effectiveness of course content though online evaluations
• Continually updating course materials with relevant marketing insights, best practices and case studies

• Actively supported team to develop marketing intellectual capital
• Coordinated nearly 100 committee meetings in New York and across the U.S.
• Handled the development, fielding and presentation of surveys on numerous marketing topics
• Managed day-to-day activities of ANA’s annual Marketing Excellence Awards from initial call for entries to the flow of the live awards show

• Managed publications division including: content development, project management, marketing, sales and P&L
• Increased net margin 38% by improving customer relations, utilizing targeted email campaigns, and reducing cost of goods
• Managed development and distribution of industry benchmarks and best practices
• Undertook analysis of companywide email practices and provided recommendations to improve efficiency
• Initiated development of a template used for both comprehensive year end reporting and marketing planning
• Developed and initiated a cost of goods analysis project that convinced senior management to outsource book production

Followed up with licensing and entertainment professionals to make sure their contact information was accurate for our annually published source book.

Ms, Marketing

Bs, Marketing / Management And Organizational Behavior