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Marko Koprivic Email & Phone Number
Head of Customer Support
at
BitMEX
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
Head of Customer Support
Location
Zagreb, Croatia
Company size
Who is Marko Koprivic? Overview
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Quick answer
Marko Koprivic is listed as Head of Customer Support at BitMEX, a with 140 employees, based in Zagreb, Croatia. AeroLeads shows a matched LinkedIn profile for Marko Koprivic.
Marko Koprivic previously worked as Customer Support Lead at Nansen and Head Of Customer Support at Revuto.
Company email context
Email format at BitMEX
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BitMEX
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Profile bio
About Marko Koprivic
Marko Koprivic is a Head of Customer Support at BitMEX. They is proficient in English.
Current workplace
Marko Koprivic's current company
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Bitmex
11 roles
Marko Koprivic work experience
A career timeline built from the work history available for this profile.
Customer Support Lead
Head Of Customer Support
Leading a team that sets Customer Service industry standards in Cryptospace and beyond.Walking extra miles to put a smile on every customer’s face while achieving top CSAT, CES, NPS, FRT and FCRR scores.
Aug 2021 - Mar 2023
Community Manager
Proud to be part of the core team that made Revuto’s ICO a huge success.Responsible for managing Revuto’s Telegram, Twitter and Discord channels, making video tutorials, creating internal procedures, sharing project content, educating the community and creating public awareness, suggesting project growth ideas and gathering user feedback.
May 2021 - Sep 2021
Jul 2020 - Jul 2021
Partner Operations Manager
Part of the team that introduced the first mobile wallet to feature merchantpayments in Croatia.Experienced in:- processing user (KYC) and merchant applications and onboarding them onthe platform- localising app, web and marketing content- providing best-in-class customer service to Settle customers (users,merchants and partners) by face-to-face, phone, email, social media, andother channels- providing feedback from the customers to the rest of the organisation,contributing to perfecting Settle products and services- taking ownership of open issues and interface successfully with Settle ́soperations, engineering and commercial teams- ensuring customer satisfaction through end-to-end management of eachservice request by maintaining ticket status, periodic review of service requestswith reference to escalation timeframe and timely closure; ensuring follow-upwith the customer until the issue is resolved- demonstrating customer relationship skills and maintaining a positivecompany image during all interactions with customers
Sep 2019 - Jul 2021
International Clients Banker
Business relationship management for international clients.
Jul 2019 - Sep 2019
Senior Contact Center Banker
Senior Internet and mobile banking support banker for individual and business clients, focusing on resolving complex customer disputes and mentoring new hires.
Jun 2018 - Jul 2019
Contact Center Banker
Mar 2016 - Jun 2018
Sep 2014 - Mar 2016
Technical Support
Pliva Hrvatska
Student job
Jun 2010 - Aug 2010
Team & coworkers
Colleagues at BitMEX
Other employees you can reach at bitmex.com. View company contacts for 140 employees →
RY
Ri Yong Chiew
Colleague at BitmexSingapore
View →
KT
Karl Taylor
Colleague at BitmexSingapore
View →
RG
Ryan Goldblatt
Colleague at BitmexHong Kong, Hong Kong Sar
View →
MR
Marius Riesinger
Colleague at BitmexLandshut, Bavaria, Germany
View →
DS
Dean S.
Colleague at BitmexUnited Kingdom
View →
HS
Hong Seng Leong
Colleague at BitmexAmpang, Selangor, Malaysia
View →
AM
Ajay Matharu
Colleague at BitmexHong Kong, Hong Kong Sar
View →
JW
Josef W.
Colleague at BitmexLeiden, South Holland, Netherlands
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AH
Alfonso Hooker
Colleague at BitmexSan Francisco Bay Area, United States
View →
MM
Marc Mielke
Colleague at BitmexHong Kong, Hong Kong Sar, United States
View →
Ri Yong Chiew
Colleague at BitmexSingapore
View →
KT
Karl Taylor
Colleague at BitmexSingapore
View →
RG
Ryan Goldblatt
Colleague at BitmexHong Kong, Hong Kong Sar
View →
MR
Marius Riesinger
Colleague at BitmexLandshut, Bavaria, Germany
View →
DS
Dean S.
Colleague at BitmexUnited Kingdom
View →
HS
Hong Seng Leong
Colleague at BitmexAmpang, Selangor, Malaysia
View →
AM
Ajay Matharu
Colleague at BitmexHong Kong, Hong Kong Sar
View →
JW
Josef W.
Colleague at BitmexLeiden, South Holland, Netherlands
View →
AH
Alfonso Hooker
Colleague at BitmexSan Francisco Bay Area, United States
View →
MM
Marc Mielke
Colleague at BitmexHong Kong, Hong Kong Sar, United States
View →
FAQ
Frequently asked questions about Marko Koprivic
Quick answers generated from the profile data available on this page.
What company does Marko Koprivic work for?
Marko Koprivic works for BitMEX.
What is Marko Koprivic's role at BitMEX?
Marko Koprivic is listed as Head of Customer Support at BitMEX.
Where is Marko Koprivic based?
Marko Koprivic is based in Zagreb, Croatia while working with BitMEX.
What companies has Marko Koprivic worked for?
Marko Koprivic has worked for Bitmex, Nansen, Revuto, Settle, and Zagrebačka Banka.
Who are Marko Koprivic's colleagues at BitMEX?
Marko Koprivic's colleagues at BitMEX include Ri Yong Chiew, Karl Taylor, Ryan Goldblatt, Marius Riesinger, and Dean S..
How can I contact Marko Koprivic?
You can use AeroLeads to view verified contact signals for Marko Koprivic at BitMEX, including work email, phone, and LinkedIn data when available.
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