Michelle K. Email & Phone Number

Tukwila, Washington, United States

As an Organization Development Partner at BECU, I focus on driving leadership development, team effectiveness, and organizational transformation through tailored, impactful learning solutions. I collaborate closely with leaders, HR teams, and business units to align talent strategies with organizational goals, ensuring that initiatives support both individual and company-wide success.• Leadership & Development Strategy: Support leadership development and People Strategy initiatives to all leaders within BECU, aligning development initiatives with organizational goals.• Innovative Learning Solutions: Co-developed and launched the “Developing Others Workshop,” fostering a culture of continuous learning and growth.• Team Effectiveness & Leadership: Use of assessments to enhance leadership development and team dynamics; delivered Intact Teams.• Team Effectiveness: Designed and Delivered Senior Leadership Team Integration Sessions to drive leadership growth and effective collaboration.• Interactive Learning: Designed and delivered interactive sessions to engage teams and drive behavior change.• Coaching & Mentorship: Provided executive coaching, mentoring colleagues, and building strong relationships with leaders and HR Business Partners to drive impactful organizational interventions.• Talent Development Leadership: Led the Talent Development Workstream in the Technology sector, driving strategy development and change management initiatives that align with organizational goals.

Renton, Washington, United States

• Facilitated, talent management, leadership development and employee experience services to internal human resources business partners and senior leaders within several key service lines within Providence Health System. • Developed key organizational strategy & design, talent management & development, change management, employee experience and team effectiveness programs for several lines of business. • Conducted assessment of organizational talent needs to deliver strategic workforce plans and the delivery of development programs to support talent needs. • Supported system wide Accelerated Development Program, Leadership Effectiveness Programs• Led change management initiatives for system wide roll out of the Integrated Strategic and Financial Plan and employee retention and experience initiatives

Tacoma, Washington

Monitor operations and ensure the delivery of key strategy benchmarks, driving organizational alignment in areas related to M&A, strategy development, workforce planning, and executive coaching. Execute overall strategy related to high priority items, such as change management and talent leadership. Collaborated with inter-departmental leadership to accomplish organizational efforts.● Directed the integrations planning for staff from four companies, merging activities and operations into a single organization.● Delivered a 10% increase in employee engagement in the cardiovascular service line while simultaneously tripling the size of the division and overseeing its expansion statewide.● Crafted the organizational change management strategy, which was utilized to guide several structural changes within the pediatric service line.

Tacoma, Wa

Coached staff and improved relationships organizationally through the use of modern tools such as crucial conversations, speed of trust, inside out coaching, and healthcare best practices. Engaged in the development of new leadership for the enterprise through mentorship and skills enhancement. Assessed challenges and supported staff and clients by developing and adopting innovative solutions to long-term organizational issues.● Orchestrated and led a front-line leadership program that supported 100 staff per year for a five-year period.● Earned recognition for delivering a nationwide best practice for organizational surveys, keeping response rates above 80%.●Developed new nurse on-boarding program resulting in new nurse retention and engagement increase.

Seattle, Wa

Guided all HR and corporate training activities, enhancing organizational depth, process compliance, and seamless adoption of new policies. Supervised project management efforts, coordinating the delivery of complex projects that transformed the organization. Led educational programming development, identifying opportunities for improvement and developing training to target those areas.● Launched the company’s first system wide “train the trainer” program.● Created training focused on the education of staff on key topics such as HIPAA.● Initiated development of first organization-wide shared learning space.

Greater Seattle Area

Coordinated the delivery of learning programming, overseeing educational projects from inception to completion. Spearheaded the facilitation of new employee orientation and onboarding and engaged in key organizational programs such as Future Nordstrom Leaders. Created and implemented employee training programming that successfully delivered improved operational performance and productivity.● Developed the organization’s first online survey for competency assessments. ● Redesigned New Employee Orientation program and the Future Nordstrom Leaders program supporting transitions from frontline sales to store leadership.

Tacoma, Wa

Establish strategic direction for Employee Engagement model and survey tool including training of 400 leaders and communication to 9000 employeesParticipate in managing and administering the employee recognition and charitable giving program.Facilitate Change Management projects ranging in areas of Employee Engagement Strategy,OnBoarding new leaders within the organization and learning new data management systems.Assist in development of training solutions, including standards, templates, curriculum design and course outlines.Develop formal exit interview process including exit interview and monthly reporting system for managers, resulting in saving the organization $50,000 per year.Role and Responsibilities Include:Employee Engagement Strategy and Communication ManagerLeadership CoachingEmployee RetentionInstructional Design for Leadership CurriculumFacilitation of Leadership WorkshopsTeam BuildingChange ManagementExit SurveyStay InterviewsConflict MediationEmployee recognition Employee support

Greater Seattle Area

Project Management Certificate, Project Management

Ba, Psychology

Ma, Counseling And Educational Psychology