Mary Katherine Terry Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

San Francisco Bay Area

•Primary point of contact for sales, customer success managers (CSMs) and Content team in operating large custom deals and executing customer contracts, using Salesforce CPQ to structure complex quotes and obtaining approvals from internal stakeholders for non-standard customer requests and Monday.com to follow internal project timelines. • Coordinate contract administration with legal team via Jira tickets to handle contracts fromnegotiation to execution, completing exhibits, obtaining necessary internal approvals, and documenting progress internal customer facing teams via Salesforce cases• Promptly identify discrepancies between contracts, purchase orders and Statements of Work to our internal records to ensure compliance to revenue recognition policies can be booked by the forecasted close dates and content production can begin• Quickly respond to escalated requests, ensuring we can meet customers’ board approval deadlines• Troubleshoot CPQ errors as a Salesforce Administrator • Partner with cross-functional teams including Revenue Accounting, Legal, Content to review or address revenue recognition concerns for deal structures.• In-depth understanding of Sales and Content processes working to improve key sales metrics and streamline overall process gaps.

San Francisco, California, United States

Godfrey, Illinois

• Managed a student caseload of roughly 25% of the college’s federal financial aid recipients, institutional scholarships, all athletic scholarships, and all merit-based scholarships handled by the financial aid department• Conducted detailed verification of federal and state tax documentation. Monitored Department of Education, Title IV eligibility, NSLDS, and NJACC guidelines and requirements • Presented weekly orientation sessions to incoming students on the college financial aid process. Organized and led other events such as FAFSA completions, community Q&A events, and college-affiliated outreach events.

Columbia, Missouri

•Collaborated with university staff, faculty, and students in designing a pilot program as a joint operation between MU Academic Retention Services and the MU Honors College to help under-represented scholarship recipients excel academically •Planned, organized, and hosted bi-weekly meetings and workshops that taught professional, academic, and practical skills for 25-30 first year program fellows •Mentored and advised program fellows and assisted in propelling the program forward, which has now expanded to students of all grade levels

Columbia, Missouri

Assisted Dr. Bryce Reeder in gathering, sorting, and coding data on the relationship between peacekeeping and violence in the Democratic Republic of the Congo, specifically focusing on United Nations and its allies involvement in MONUSCO. Helped create and shape coding sheet for collected data to sort political and social events accordingly. Analyzed data trends to assist in early stage theorizing and theory application.

Columbia, Missouri

• Checked, responded, and maintained correspondence with constituents and other regional offices • Researched and wrote news briefs on current events for office advisors• Attended professional events as a representative from the Senator’s office

Prague, The Capital, Czech Republic

•Accepted into a summer semester program to study the origins, application, and issues that emerge in early to present day democratic societies •Focused on comparative differences between communist, democratic, and transitioning governments while taking into account historic, philosophical, economic and political causes and effects. •Culturally integrate as students into Eastern European society

Bachelor Of Arts - Ba, Political Science And Government

Bachelors Of Arts, International/Global Studies

emphasis in peace studies and a certificate in multicultural studies

Education record