Mike Kulik

Mike Kulik Email and Phone Number

Technology & Alliance Leader @ Avaya - Former Cisco, Bucher + Suter & Edify @ Avaya
4655 Great America Parkway, Santa Clara, CA 95054, us
Mike Kulik's Location
Cave Creek, Arizona, United States, United States
About Mike Kulik

Over 30 years experience in call center software development, product management & business development. Host recently serving as VP of Sales and Partnerships at Edify I have built a reseller partner program from ground up, quickly onboarding large strategic CCaaS partners while rebuilding the Edify Channel Partner program. As a startup in a crowded CCaaS/UCaaS market we garnered attention through differentiation and mutual trust, accelerating our lead generation and reach in less than a year.As Chief Product Officer I was responsible for product life cycle, go to market, partner enablement, business development and marketing for one of Cisco's leading developer network partners. Relocated back from Switzerland to the US and now driving global market penetration and strategic direction for Bucher + Suter connected solutions for Cisco. In my previous position at Cisco Systems, I was responsible for product lines with revenues over $45M. I managed Cisco's product strategy around core contact center routing and integrations.I enjoy working with highly skilled teams to sight innovation, build partner ecosystems and community, align client business goals with technology choices, building and coaching great teams, and more than anything enjoying the process!Specialties: Product Management, Marketing, Partner Enablement, Business Development, CCaaS & CX technology sales leadership. CX technologies, AI, Conversational AI & automation, digital engagement, ecosystem development, business application integration, CCaaS, UCaaS, CPaaS, Cisco Webex, UCCE/X, Contact Center Sales, CRM, eServices, Salesforce Service Cloud.

Mike Kulik's Current Company Details
Avaya

Avaya

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Technology & Alliance Leader @ Avaya - Former Cisco, Bucher + Suter & Edify
4655 Great America Parkway, Santa Clara, CA 95054, us
Website:
avaya.com
Employees:
10
Company phone:
+971 4 404 8100
Mike Kulik Work Experience Details
  • Avaya
    Senior Director Of Alliances
    Avaya May 2024 - Present
    Morristown, New Jersey, Us
  • Edify
    Vp Of Sales And Partnerships
    Edify Aug 2023 - May 2024
    Fishers, Indiana, Us
  • Edify
    Global Head Of Sales
    Edify Jul 2023 - Sep 2023
    Fishers, Indiana, Us
  • Edify
    Vice President Of Partner Programs
    Edify Apr 2023 - Jul 2023
    Fishers, Indiana, Us
    Customer centric technology leadership
  • Bucher + Suter
    Chief Revenue Officer (Cro)
    Bucher + Suter Mar 2022 - Apr 2023
    Worblaufen, Bern, Ch
  • Bucher + Suter
    Chief Product Officer & Svp Of Global Products
    Bucher + Suter Jan 2017 - Mar 2022
    Worblaufen, Bern, Ch
  • Bucher + Suter
    Director Of Business Development & Marketing
    Bucher + Suter Apr 2008 - Jan 2017
    Worblaufen, Bern, Ch
    Develop North American markets and global sales strategy. Manage North America sales and systems engineering. Responsible for global partner engagement and enablement. Lead an international Marketing and Product Management team. Responsible for Corporate Marketing. Accomplishments: Relocated to Bern Switzerland for 1.5 years learning Swiss business culture, repatriated in November 2010. Promoted to Marketing Director after first 7 months of employment. Lead design and launch for b+s mobility applications for contact center Implemented new company marketing plan in 2009-2010. Responsible for re-design and launch of company website in 2009. Developed and executed Global Reseller Partner strategy for b+s Software in 2009. Lead global sales to successfully attain brand recognition as one of the leading Cisco CDN partners. Secured strategic beachhead accounts in North America.
  • Bucher + Suter
    Vice President Of Product Sales
    Bucher + Suter Mar 2013 - Dec 2016
    Worblaufen, Bern, Ch
  • Cisco
    Manager Product Marketing
    Cisco Jun 2003 - Jul 2008
    San Jose, Ca, Us
    Managed $45M contact center solutions product line Lead team of Product Managers for Cisco ICM, Cisco IPCC and Cisco CTI Responsible for global go to market strategy execution and release execution Third party OEM vendor management Accomplishments: Implemented OEM program for Cisco CRM Adapters Brainchild for Cisco Outbound Option implementation Brainchild for positioning Cisco integrations
  • Cisco
    Senior Product Manager
    Cisco Apr 2000 - Jul 2003
    San Jose, Ca, Us
    PM for CCE, ICM, CTI
  • Fidelity Investments
    Principle Software Engineer
    Fidelity Investments Apr 1998 - Apr 2001
    Boston, Ma, Us
    Design and implementation of strategic contact center related technologies to enhance Fidelity Investments customer service strategies. Lead developer and systems designer for IVR and call routing and reporting systems.
  • Fidelity Investments
    Senior Architect
    Fidelity Investments Sep 1998 - May 2000
    Boston, Ma, Us
  • Fidelity Investments
    Principle Software Engineer
    Fidelity Investments Jan 1996 - Sep 1998
    Boston, Ma, Us

Mike Kulik Skills

Go To Market Strategy Product Management Unified Communications Cti Crm Contact Centers Voip Cisco Technologies Saas Cloud Computing Call Centers Strategic Partnerships Ivr Cisco Call Manager Solution Selling Enterprise Software Professional Services Vendor Management Product Marketing Solution Architecture Integration Eai Icm Sales Enablement Channel Sip Telecommunications Business Alliances Business Development Strategy

Mike Kulik Education Details

  • Western New England University
    Western New England University
    Engineering

Frequently Asked Questions about Mike Kulik

What company does Mike Kulik work for?

Mike Kulik works for Avaya

What is Mike Kulik's role at the current company?

Mike Kulik's current role is Technology & Alliance Leader @ Avaya - Former Cisco, Bucher + Suter & Edify.

What is Mike Kulik's email address?

Mike Kulik's email address is mi****@****ter.com

What is Mike Kulik's direct phone number?

Mike Kulik's direct phone number is +413191*****

What schools did Mike Kulik attend?

Mike Kulik attended Western New England University.

What are some of Mike Kulik's interests?

Mike Kulik has interest in Children, Cooking, Economic Empowerment, Electronics, Home Improvement, Environment, Reading, Crafts, Gourmet Cooking, Science And Technology.

What skills is Mike Kulik known for?

Mike Kulik has skills like Go To Market Strategy, Product Management, Unified Communications, Cti, Crm, Contact Centers, Voip, Cisco Technologies, Saas, Cloud Computing, Call Centers, Strategic Partnerships.

Who are Mike Kulik's colleagues?

Mike Kulik's colleagues are Sachin Mohole, Aleksandar Bogosavljević, Adam Tylka, Saharsh Rai, Abhijeet Deshpande, Sankesh Ghag, Patricia Harris.

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