Mladen Lukić Email and Phone Number
Mladen Lukić work email
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Mladen Lukić personal email
Communicating the product value to the customers since 2015. Product marketer, email marketing specialist, content marketing strategist, and technical copywriter with years of experience in the Tech industry.
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Head Of Direct To Consumer DivisionSamsung Electronics Adriatic Jan 2025 - PresentZagreb, Croatia -
Head Of Digital PartSamsung Electronics Adriatic Jun 2023 - Dec 2024Belgrade, Serbia- Build, plan and implement the overall digital marketing strategy- Organize and lead Digital marketing team, motivate team to achieve goals- Manage and oversee different digital marketing channels, measure ROI and KPIs- Responsibility for Technical infrastructure for the ecommerce & eRetail marketing operation across Adriatic region- Oversee all Samsung eRetail & ecommerce platforms- Manage ongoing communication with regional partners (carriers & retailers)- Prepare and manage digital marketing budget- Oversee all the company's social media accounts- Monitor regional CRM activities - direct messaging and campaigns, and Loyalty activities - Samsung - - Members application and other projects- Runs internal video production team (IML) in order to maximize the efficiency of resources and create local video content for the regional purposes, reports IML’s activities and results- Track SEO, Analytics, eCommerce data an make complex analysis of DotCom / eShop / eSIS performance, anticipate sales performance trends - Research competition, investigate benchmarks and provide suggestions for improvement- Build digital marketing roadmap and manage all digital marketing channels- Forecast sales performance trends and act proactively to increase our market segment- Stay up-to-date with digital technology developments -
Digital Marketing Manager - Website OperationsSamsung Electronics Adriatic Oct 2020 - Jun 2023Belgrade, Serbia- Drive efficiently content and user experience to optimize Samsung brand experience and drive conversion to sales- Manage a Website team & process and work collaboratively with Digital & Marketing team- Lead and coordinate website Shared service for Adriatic region- Onsite & offsite content administration, SEO for the whole region- Assess and put in place tools to support ongoing optimization and asset management- Utilize all digital and offline channels in order to improve the overall Samsung.com performance- Drive improved quality traffic owned and paid digital campaigns to increase conversion to sales- Work on performance analytics to understand current traffic and conversion funnel performance- Lead marketing promotions and communication in accordance with digital marketing strategy and programs- Monitor web traffic, performance and capacity to identify, prevent and resolve issues- Report on a regular basis to Head of Digital- Analize data to learn how users interact with websites- Manage & Administrate digital budgets, estimate monthly costs and reconcile discrepancies (SAP)- Market and present web/digital strategies to diverse audiences, manage multiple projects- Deliver the best user experiences in the most technically efficient manner- Manage company WebCMS, working with developers- Conduct content audits to identify gaps and redundancies in the site content- Create and implement content schedules for shared service to produce or update content- Develop, implement and maintenance infrastructure and software utilized for the organization's website.- Coordinates with stakeholders to ensure that the site provides content and functionality that meet the business needs of the organization.- Work at a regional level and effectively communicate with global and local, internal and external stakeholders -
Digital Product Marketing ManagerActivecollab Dec 2016 - Sep 2020Novi Sad, Serbia- Researching and identifying customer pain points through market research and customer questionnaires- Defining and implementing a content marketing strategy that delivers our value proposition to the target audience - planning and researching topics, setting up an editorial calendar, defining editorial guidelines- Coordinating a team responsible for the entire content life cycle - from gathering potential ideas to promotional activities- Designing and optimizing the tone & voice and style guide for the ActiveCollab brand - making sure that all written and spoken content on all touch points meets the established guidelines- Storyboarding and copywriting for the new ActiveCollab website (live from Jan 10, 2019)- Creating, maintaining and optimizing the content for all website pages - Demand generation - Lead generation - Conversion rate optimization - improving the performance of all relevant metrics on the entire ActiveCollab website- Creating hypotheses for multivariate testing on the website based on the metrics provided by the user acquisition team- Completely rewriting the ad copy for all platforms (search & display ads, native ads, social ads, etc.) that fits the overall tone & voice and style guide of the ActiveCollab brand- Creating content for marketing automatization - newsletter, drip campaigns, onboarding campaigns, product updates - Creating sales enablement content for the customer care team - communication guidelines, proactive email campaigns, content for customer onboarding and upselling- Creating hypotheses for multivariate testing of marketing automatization by analyzing the app usage statistics and other relevant business metrics- Working with the product team to improve the UX copy and boost customer onboarding and retention - Handling the negotiations, deadlines, and hand-offs for many third-party subcontractors we employed for many different services -
Seo SpecialistFour Dots Oct 2015 - Oct 2016Novi Sad, Serbia- Link building campaigns for multiple clients- Link prospecting- Content research- Blogger outreach- Competitor analysis -
Member Of The Supervisory BoardEstiem Lg Novi Sad Jul 2014 - Jun 2015Novi Sad, Serbia
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PresidentEstiem Lg Novi Sad Jul 2013 - Jun 2014Novi Sad, Serbia
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Vice President Of It & AdministrationEstiem Lg Novi Sad Jul 2012 - Jun 2013Novi Sad, Serbia
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Proofreading Task Group LeaderEstiem Magazine Dec 2013 - Oct 2014- Proofreading individual articles- Assigning workload for team members- Task management & time tracking
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Member Of Startup Weekend Novi Sad Organizing TeamBusiness Incubator Novi Sad Jun 2013 - Sep 2013Novi Sad
Mladen Lukić Skills
Mladen Lukić Education Details
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Fakultet Tehničkih Nauka Novi SadEngineering/Industrial Management
Frequently Asked Questions about Mladen Lukić
What company does Mladen Lukić work for?
Mladen Lukić works for Samsung Electronics Adriatic
What is Mladen Lukić's role at the current company?
Mladen Lukić's current role is Digital Marketing Professional @ Samsung Electronics Adriatic.
What is Mladen Lukić's email address?
Mladen Lukić's email address is ml****@****lab.com
What schools did Mladen Lukić attend?
Mladen Lukić attended Fakultet Tehničkih Nauka Novi Sad.
What skills is Mladen Lukić known for?
Mladen Lukić has skills like It Strategy, Project Management, Business Process Improvement, Team Leadership, Project Planning, Strategy, Change Management, Public Speaking, Content Marketing, Search Engine Optimization, Digital Marketing, Search Engine Marketing.
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2gmail.com, ncr.com
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Mladen Lukic
Serbia
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