M. Levent Koza Email and Phone Number
M. Levent Koza work email
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M. Levent Koza personal email
As a manager with a knowhow of over 20 years in Telecommunication business, based on modern day Customer Satisfaction and strict Quality Standards, my adopted principle is to reflect increasing profit rate in direct relation with raising customer preference. Rather than personal success, my believe in victory is Team Spirit and Team Cooperation.The Team Spirit of the After Sales Department I’m leading for brought a continuous Customer Satisfaction rate of 90% by serving nowadays over 4 million users. Rather than personal, I achieved the team to believe in a dynamic structure open for innovative improvements while this formula has been adopted to all team members with the duty to develop the system achieving maximum Customer Satisfaction, profit rate and Customer Preference.As a leader my own goal is coaching the team to show and let them find the correct way of doing business, by improving the knowhow of the team members more than coordinating the daily business.
Cloudoffix
View- Website:
- cloudoffix.com
- Employees:
- 4
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International Sales ManagerCloudoffix Jul 2024 - PresentBerlin, Almanya
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Aftersales Service SpecialistXiaomi Technology Oct 2023 - Jul 2024İzmir, TürkiyeEge Bölgesi faaliyetlerinin yürütülmesi Servis merkezlerinin Performans, Prosedür, Müşteri Memnuniyeti anlamında faaliyetlerinin denetlenmesi, düzenlenmesi, kalite anlamında geliştirilmesiBölgesel faktörlerin izlenmesi, raporlanması ve gerekli aksiyonların zamanında hayata geçirilmesiEğitimlerin verilmesi Ürün, müşteri beklentisi ve süreçler anlamında geri bildirimlerin sağlanması -
Izmir Technical Services ManagerKvk Teknik Servis Hiz. Ve Tic. A. Ş. Oct 2018 - Mar 2023Izmir, Turkeyİzmir Servisinin Yönetilmesi • Müşteri Hizmetleri• Laboratuvar • Lojistik • İş Planlama • Günlük işleyiş • Personel yönetimi• Hak ediş• Üretici ilişkileri• Performans• Bayii ve Müşteri İlişkileri• Karlılık ve gider yönetimi
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FounderKozacom Bilişim Ve İletişim Hizmetleri San. Tic. Ltd. Şti. Dec 2017 - Aug 2018
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Technical Services ManagerGenpa May 2005 - Jan 2017Technical Service Branch Offices in Turkey• Customer Relations• Laboratory• Logistics• Business Planning and Quality Department Management• Reimbursement• Manufacturer Relations• Performance System• Quality System• Dealer and Customer Relations• Manufacturer Relations• Internal and Manufacturer Audits -
CtoSet Maki̇na 2001 - May 2003Ankara İvedik Organize SanayiiNetwork and System Admin• Windows operation systems, Admin of Windows Server and Network• IT Based• Communication• Operation• Management• ERP, CRM• WEB integrated e-commerce• Fair Booth design and organizations
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Aftersales EngineerBasari Mobile 1997 - 2001Ankara BalgatNokia and Samsung GSM phones brand responsible• Nokia and Samsung GSM phones trainer• Nokia and Samsung GSM phones logistics responsible• Responsible for all Manufacturer relations• Implemented 31 Club Nokia Service Points in Turkey for Başarı• Trainer and Internal Auditor of Başarı Club Nokia Service Points
M. Levent Koza Skills
M. Levent Koza Education Details
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Azerbaycan Devlet Petrol AkademisiComputer Engineering -
Business/Managerial Economics -
Kemal Yurtbilir Anadolu LisesiHigh School/Secondary Diplomas And Certificates
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Georg Büchner Aufbaugymnasium
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İsmail Erez İlkokukuİlkokul
Frequently Asked Questions about M. Levent Koza
What company does M. Levent Koza work for?
M. Levent Koza works for Cloudoffix
What is M. Levent Koza's role at the current company?
M. Levent Koza's current role is International Sales Manager.
What is M. Levent Koza's email address?
M. Levent Koza's email address is mk****@****.com.tr
What schools did M. Levent Koza attend?
M. Levent Koza attended Azerbaycan Devlet Petrol Akademisi, Technische Universität Berlin, Kemal Yurtbilir Anadolu Lisesi, Georg Büchner Aufbaugymnasium, İsmail Erez İlkokuku.
What skills is M. Levent Koza known for?
M. Levent Koza has skills like Team Management, Telecommunications, Product Management, Management, Project Planning, Mobile Devices, Business Strategy, Strategic Planning, Project Management, Gsm, Key Account Management, Marketing Management.
Who are M. Levent Koza's colleagues?
M. Levent Koza's colleagues are Cüneyt Taha Çoban, Beyza Sima Kaya, Sıla Ada Cengiz, Buse Karapınar, Burcin T., Mehmet Fatih Demi̇rel, Nathalie Pastor.
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