Michael Murphy Email and Phone Number
I am a passionate Salesforce Certified Professional with over 15 years of experience in software development and IT consulting, specializing in CRM and Process Approval Applications in Salesforce and Lotus Notes Domino.Throughout my career, I have excelled in various team environments, from managing a 10-consultant practice to working remotely as an independent consultant. 🏆 Project Achievements:- Automated data entry for 155 insurance pre-approval forms, saving 4,000 person-hours annually with a 95% accuracy rate.- Implemented a template update and version control process, overseeing weekly updates of 15 production applications for over 500 user desktops.- Created an employee portal to consolidate information, improving accessibility for 200 consultants at 50 client sites.- Designed and developed an application for the Office of Capital Programs at a large university, transforming 25 forms into online PDFs that integrate with Lotus Notes workflow.- Implemented a standardized 21-step process for client intake, insurance verification, and order management, significantly improving order throughput, reducing lifecycle time and increasing insurance coverage rates through external Medicare verification.📈 Leadership:- Directed an IT consulting practice, managing client relationships and coordinating 10 consultants at 12 client sites.- Led a team of 5 developers supporting 9 internal business units and 80 applications.- Managed quality assurance for new data warehouse integration, collaborating with a remote team in Bangalore, India.⚙️ Technical Skills:Application Development- HTML, CSS, JavaScript, XML, SQL, MySQL- Lotus Notes/Domino, XPages, LotusScript, Formula Language, Teamstudio- Microsoft Office Suite☑️ Expertise:- Project Planning- Requirements Capture & Analysis (RCA)- Solutions Design and Implementation- Secure Workflow Applications- Quality Assurance & Testing- Application Support☁️ Salesforce Competencies:- System Configuration- Custom Object & Fields- Salesforce Lightning- Flow Builder - Reports & Dashboards- AppExchange Integration- Sales Cloud & Service Cloud- Data LoaderOutside of my professional work, I enjoy windsurfing, biking, and hill walking. I take on DIY projects, my latest success is a 3,000 gallon rainwater harvesting system 🌧️ for our vegetable and fruit garden.
Talent Stacker | Salesforce Career Development Program
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Salesforce AdministratorTalent Stacker | Salesforce Career Development ProgramChicago, Il, Us
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Salesforce AdministratorTalent Stacker | Salesforce Career Development Program Jun 2023 - Present• Conducted requirement gathering sessions with client, documented requirements, created Object Model, ERD and solution documentation.• Strengthened organizational security using roles, profiles, permission sets, and sharing settings.• Implemented workflow and process automation to track member progress from onboarding to job placement.• Optimized Salesforce Record Types and Page Layouts for improved user experience.• Created templates, alerts, validation rules, and flows to address various business needs.• Built dashboards and reports for real-time monitoring of member progress and program metrics.• Created training materials (videos and documentation) and delivered end-user training sessions to facilitate the successful adoption of new systems.• Leveraged Copado and JetStream to improve deployment processes. -
Senior Application Developer - It Consultant353 Consulting Inc. Mar 2017 - PresentChicago, Illinois, United States• Delivering IT solutions to clients and supporting existing HCL / Lotus Notes Domino systems.• Responsible for the design, implementation, deployment, troubleshooting of Lotus Notes client and web-based workflow process approval applications to meet customer business needs.• Server Migration & Client Controller Project: Automated solution with logging to decommission Lotus Notes mail server, migrating 470 users by updating Person documents. Reconfigured Local Address Book for new server, set up standard Location and Connection documents, and ensured local Mail file replicas.• Worked with clients to create application remediation and migration strategy for 500+ Lotus Notes applications. -
Senior Application Developer - Lotus Notes/DominoNumotion Sep 2009 - Feb 2017St Louis, Missouri, United States• Member of a 2–4-person development team that designed, implemented, and deployed a client intake and sales order processing system for a rapidly growing complex rehab and mobility supplier, operating across 130 branches nationwide with 2,000 employees serving over 200,000 clients.• Implemented a standardized 21-step process for client intake, insurance verification, and order management, resulting in a 300% increase in order throughput, cutting lifecycle time by two-thirds, enhanced client retention, reduced training time, and a 20% improvement in insurance coverage rates through external Medicare verification.• Automated data entry for 155 insurance pre-approval forms, saving 4,000 person-hours annually with a 95% accuracy rate.• Collaborated with product owners and end users to capture requirements, iterate on features, and collect feedback.• Implemented a template update and version control process, overseeing weekly updates of 15 production applications for over 500 user desktops. -
Senior ConsultantBlackwell Consulting Services Sep 2006 - Jul 2009Chicago, Illinois, United States• Responsible for the design, implementation, deployment, troubleshooting of Lotus Notes client and web based workflow process approval applications to meet customer business needs.• Participated in internal proposal and project review meetings.• Accompanied sales executives in meetings with prospective clients, providing technical direction on engagements and proposals. -
Offshore Test Team LeadBank Of America May 2006 - Sep 2006Chicago, Illinois, United StatesManaged quality assurance testing strategy for integrating multiple existing data repositories into a new data warehouse architecture for Swap derivative contracts, collaborating with a remote team of 10 in Bangalore, India. -
Business Unit Lead / Senior Application DeveloperAon Corporation Sep 2003 - May 2006Chicago, Illinois, United States• Led a team of 5 developers in the Corporate Systems Lotus Notes development group, supporting 9 internal Aon business units, handling application development and maintenance requests for 80 applications. Provided support to Corporate Finance, Compliance, Audit, Corporate Communications, and Real Estate departments.• Created service request and defect tracking applications to streamline maintenance and support for existing applications. Managed project timelines, allocated resources, conducted requirements analysis, designed systems, planned workflows, and implemented process improvement initiatives.• Oversaw project timelines, allocated resources, conducted requirements capture and analysis, designed systems, planned workflows, and led process improvement activities. -
Manager Collaborative ComputingBlackwell Consulting Services Aug 2000 - Jul 2003Chicago, Illinois, United States• Directed Lotus Notes/Domino consulting practice, managing client relationships and coordinating the activities of 10 consultants at 6-12 client sites.• Maintained an active role as a senior Lotus Notes/Domino consultant and provided primary support for all Blackwell Consulting Services 30 internal Lotus Notes/Domino applications.• Provided leadership and technical skill growth for consultants in skill area.• Implemented standardized development practices, quality assurance, security, code reuse, and Teamstudio code analysis. Created a centralized knowledge repository for code and completed projects.• Managed client engagements, resource allocation, time sheet and expense approval.• Conducted performance reviews, employee interviews and recruitment.
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ConsultantBlackwell Consulting Services May 1997 - Aug 2000• Created an employee portal for Blackwell Consulting Services to consolidate information, improving accessibility for 200 consultants at 50 client sites.• Worked with clients to create application remediation and migration strategy.• Designed and developed an application for the Office of Capital Programs at a large university, transforming 25 forms into online PDFs that integrate with Lotus Notes workflow.• Designed and developed a Lotus Notes application to track consultant contact information and working location.
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Unix Localization Engineer (Quality Assurance)Lotus Development Corporation, Ireland Sep 1994 - May 1997Dublin, Ireland• Member of team responsible for localizing Lotus Notes to 14 languages across 4 Unix platforms.• Responsible for product analysis, localization analysis, generation of test plans, testing localized versions of Lotus Notes.
Michael Murphy Education Details
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Information Technology -
Information Technology -
Gormanston College
Frequently Asked Questions about Michael Murphy
What company does Michael Murphy work for?
Michael Murphy works for Talent Stacker | Salesforce Career Development Program
What is Michael Murphy's role at the current company?
Michael Murphy's current role is Salesforce Administrator.
What schools did Michael Murphy attend?
Michael Murphy attended Ulster University, Dundalk Institute Of Technology, Gormanston College.
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