May Love Oniola Email & Phone Number

Ireland

California, United States

Acts as liaison between the client/customer and the company, provides accurate and/or suitable product and/or information to prospective or existing client/customer, responded to prospective or existing client/customer's queries and/or requests, and resolve any concerns that the prospective or existing client/customer might have

Davao, Davao Region, Philippines

Prepares Quality-related daily, weekly and monthly reports;Maintains trackers and databases related to Quality data;Attends and/or facilitates call calibration with Operations, and/or the QA Team;Attends call calibrations with clients;Attends meetings with leaders and/or clients;Attends and provides feedback during Administrative hearings;Facilitates.

Davao, Davao Region, Philippines

Prepared Quality-related daily, weekly and monthly reports;Maintained trackers and databases related to Quality data;Attended and/or facilitates call calibration with Operations, and/or the QA Team;Attended call calibrations with clients;Attended meetings with leaders and/or clients;Attended and provided feedback during Administrative hearings;Facilitated.

Davao, Davao Region, Philippines

1. Ensured that the TSR/sales of each agent is compliant with client-based guidelines;2. Submitted report of compliant sales calls;3. Assisted in QA tasks, such as providing DSAT Analysis, escalation feedback, regular review/auditing of agents' calls, and review/auditing of nesting calls;4. Conducted Sales Verification (SV) talks to training classes; 5..

Davao, Davao Region, Philippines

1. Handled incoming and outgoing calls from/to Comcast customers in the North East Division (USA);2. Handled account inquiries, customer complaints, and support issues; 3. Identified customer's needs, answers questions, and provides solutions to account-related issues;4. Up-selling of products and services, when possible; and5. Built sustainable customer.

Davao, Davao Region, Philippines

1. Oversaw and administered the day-to-day activities of the office; develops policies, procedures, and systems which ensure productive and efficient office operation.2. Provided assistance and support to the head office in problem-solving, project-planning and management, and development and execution of stated goals and objectives.3. Supervised the work.

Davao, Davao Region, Philippines

1. Prepared memoranda, reports and other communication for the approval (signature) of the Division Manager2. Received and processed communications addressed to the Division Manager from the different divisions, the Office of the President and the General Manager, and other communications from companies doing business with the Supermarket and vice-versa.3..

Tagum, Davao Region, Philippines

1. In charge with the daily sales and collection of postage stamps; 2. Prepared reimbursement and liquidation reports; 3. Prepared payroll for personnel salaries, administrative expenses, conditional cash transfer (CCT) payouts and others; 4. Prepared and updated reports as requested by the Postmaster; and 5. Other tasks delegated by the Postmaster

Davao, Davao Region, Philippines

1. Conducted field assessment of potential school beneficiaries in Maguindanao, North Cotabato, South Cotabato, Cotabato City, Sarangani, General Santos City, and Sultan Kudarat, and assisted the Parent-TeacherAssociations (PTAs) in identifying possible income-generating projects as a means to raise their counterpart for the Education Matching Grant.

Davao, Davao Region, Philippines

1. Provided technical and logistical support to the EMGP Team Leader and Area Coordinators regarding the efficient implementation of the Education Matching Grant Project (EMGP);2. Monitored the status of EMG projects, including the approval of grants, filing of the school profile, submission of the school’s proof of counterpart, and the procurement and.

Davao, Davao Region, Philippines

1. Provided administrative assistance to the EMGP Team Leader and Area Coordinators regarding the efficient implementation of the Education Awareness and Support Effort Project (EASE);2. Facilitated the submission and approval of staff travel-related documents (i.e: Travel Authorization, Cash Advances, Expense Reports, etc.);3. Monitored the status of EMG.

Davao, Davao Region, Philippines

1. conducted research on electronic books (ebooks) and provided a list of websites/pages that offered shareware or freeware ebooks, as well as an in-depth research on the advantages and disadvantages of using electronic books in schools, the sustainability of the project once it is implemented, and the copyright laws as they apply to ebooks;2. prepared a.

Davao, Davao Region, Philippines

1. prepared data matrices containing status reports, cost-sharing reports and post-activityreports of the recipient schools of the Program;2. updated information (contact details, school profile, etc) of each EASE recipient school; and3. filed and compiled documents related to the EASE project; and other tasks delegated by the EASE Team Leader and the.