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Michael Mackin Email & Phone Number

Principal Customer Success Manager Guiding Large Enterprise Companies to Build World Class Learning Programs at LinkedIn
Location: San Francisco, California, United States 11 work roles 2 schools
1 work email found @linkedin.com 3 phones found area 855, 415, and 650 LinkedIn matched
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Contact Signals · 1 work email · 3 phones

Work email m****@linkedin.com
Direct phone (855) ***-****
LinkedIn Profile matched
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Current company
Role
Principal Customer Success Manager Guiding Large Enterprise Companies to Build World Class Learning Programs
Location
San Francisco, California, United States

Who is Michael Mackin? Overview

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Quick answer

Michael Mackin is listed as Principal Customer Success Manager Guiding Large Enterprise Companies to Build World Class Learning Programs at LinkedIn, based in San Francisco, California, United States. AeroLeads shows a work email signal at linkedin.com, phone signal with area code 855, 415, 650, and a matched LinkedIn profile for Michael Mackin.

Michael Mackin previously worked as LinkedIn Learning, Principal Customer Success Manager - Large Enterprise at Linkedin and Glint, Senior Customer Success Manager - Enterprise and Mid-Market at Linkedin. Michael Mackin holds Ba, Political Science from Elon University.

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{first_initial}{last}@linkedin.com
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AeroLeads found 1 current-domain work email signal for Michael Mackin. Compare company email patterns before reaching out.

Profile bio

About Michael Mackin

Currently enjoying my 8th year at LinkedIn yet open to roles as a CSM People Manager.With over 15 years of work experience in customer success, project management, and account management, I am passionate about helping organizations achieve their business and talent goals through innovative and impactful learning solutions. As a Principal Customer Success Manager at LinkedIn Learning, I work closely with our Large Enterprise customers to help them identify ways to boost learning adoption, build a culture of learning, and leverage learning to achieve their organizational objectives. In my current role, I act as a strategic learning program consultant, collaborating with key stakeholders and decision makers to understand their learning needs, challenges, and opportunities. I provide guidance, best practices, and insights on how to effectively use LinkedIn Learning to drive learner engagement, retention, and performance. I also monitor and analyze my customers learning outcomes and impact, and share recommendations for continuous improvement and optimization. Some of the skills I call on in my role are project management, account management, executive communication, and data analysis.Here at LinkedIn, I am proud to be part of a company that puts member experience as its top most guiding principle. We always strive to do what is right, even if it’s not always easy.

Listed skills include Account Management, Salesforce.Com, Project Management, Management, and 43 others.

Current workplace

Michael Mackin's current company

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LinkedIn
Linkedin
Principal Customer Success Manager Guiding Large Enterprise Companies to Build World Class Learning Programs
Website
AeroLeads page
11 roles

Michael Mackin work experience

A career timeline built from the work history available for this profile.

Linkedin Learning, Principal Customer Success Manager - Large Enterprise

Current

Sunnyvale, CA, US

Strategic Learning Program ConsultantWorking closely with our Large Enterprise customers I help them identify ways to boost learning adoption, build a culture of learning, and leverage learning to achieve their business and talent objectives.

Jul 2021 - Present

Glint, Senior Customer Success Manager - Enterprise And Mid-Market

Sunnyvale, CA, US

Company Culture and Engagement PartnerCollaborate with Glint's Enterprise customers to helping them to create happier and more successful employees and company cultures.

May 2020 - Jun 2021

Microsoft Success Team - Linkedin Partner

Sunnyvale, CA, US

The Microsoft Success Team is a unique group within LinkedIn responsible for ensuring Microsoft’s global success across LinkedIn's suite of professional products. As an Enterprise CSM on this team, I was tasked with supporting Microsoft's use of Elevate (employee advocacy) and LinkedIn Learning. These highly effective tools allow Microsoft employees to.

May 2017 - Apr 2020

Director Of Customer Services And Success

San Francisco, CA, US

Sociable Labs was 30 person Battery Ventures backed SaaS startup in the Social Media Marketing space specializing in ecommerce solutions that drive site participation and new customer acquisition. At peak, I managed an 8-person team (3 account managers, 3 sales engineers, and 2 QA staff). My signature accomplishment was having created and implemented.

Jul 2014 - Apr 2017

Customer Success Team Lead

San Francisco, CA, US

As the Customer Success Team Lead I was responsible for managing the company's PM's and AM's. This includes control of scheduling for all new client onboarding.

Apr 2014 - Jul 2014

Senior Account And Project Manager

San Francisco, CA, US

As a Senior Project Manager I successfully onboarded over two dozen new enterprise level clients.

Jul 2013 - Apr 2014

Customer Success - Senior Project Manager

San Jose, California, US

DeVero was a 50 person, profitable, SaaS startup that specializes in medical charting for home health, private duty and hospice groups. As a Senior Project Manager I acted as client facing product, support and development cycle expert managing dozens of customer projects over time. I prided myself in being able to meet all client objectives while working.

Apr 2012 - Jul 2013

Director Of Account Management

Los Angeles, CA, US

Velaro is a profitable 20 person Enterprise SaaS live chat vendor with thousands of clients.Hired as #5 employee. I helped grow Client Sales and create the Account Management group.While straddling Sales and Account Management I acted as the account manager for over 100 top tier accounts such as Dell, Comcast, eBay, LG, Brother, Pfizer, AstraZeneca, GM.

Apr 2010 - Apr 2012

Assistant Project Manager

Providence, RI, US

The Gilbane Building Company is the largest privately held commercial construction company in the US.As an assistant project manager I had the privilege of working on everything from a $150M mental health hospital in Washington DC to a $5M Linear Accelerator in Annapolis MD. I also personally ran 10+ hospital tenant fit-out projects costing around $300k.

Feb 2008 - Apr 2010

Sales Director

Los Angeles, CA, US

Mar 2007 - Feb 2008

Intern, Business And Marketing Analyst

Washington, DC, US

  • Internship
  • Work with team on project for UK expanded mass transit system
  • Compose press releases for rail project
  • Prioritized and scheduled relevant government meetings in relation to project
Aug 2006 - Dec 2006
Team & coworkers

Colleagues at LinkedIn

Other employees you can reach at dukelong.com. View company contacts →

2 education records

Michael Mackin education

Ba, Political Science

Elon University

Education record

North County High School
FAQ

Frequently asked questions about Michael Mackin

Quick answers generated from the profile data available on this page.

What company does Michael Mackin work for?

Michael Mackin works for LinkedIn.

What is Michael Mackin's role at LinkedIn?

Michael Mackin is listed as Principal Customer Success Manager Guiding Large Enterprise Companies to Build World Class Learning Programs at LinkedIn.

What is Michael Mackin's email address?

AeroLeads has found 1 work email signal at @linkedin.com for Michael Mackin at LinkedIn.

What is Michael Mackin's phone number?

AeroLeads has found 3 phone signal(s) with area code 855, 415, 650 for Michael Mackin at LinkedIn.

Where is Michael Mackin based?

Michael Mackin is based in San Francisco, California, United States while working with LinkedIn.

What companies has Michael Mackin worked for?

Michael Mackin has worked for Linkedin, Sociablelabs, Devero, Velaro, and Gilbane Building Company.

Who are Michael Mackin's colleagues at LinkedIn?

Michael Mackin's colleagues at LinkedIn include Rui G., Liz Kegg, Karl Pavri, Qianhaozhe Y., and Melanie K..

How can I contact Michael Mackin?

You can use AeroLeads to view verified contact signals for Michael Mackin at LinkedIn, including work email, phone, and LinkedIn data when available.

What schools did Michael Mackin attend?

Michael Mackin holds Ba, Political Science from Elon University.

What skills is Michael Mackin known for?

Michael Mackin is listed with skills including Account Management, Salesforce.Com, Project Management, Management, Customer Satisfaction, Saas, New Business Development, and Leadership.

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