Matt Moore

Matt Moore Email and Phone Number

Accounting Representative - Fiber Optics @ EPB
chattanooga, tennessee, united states
Matt Moore's Location
Hixson, Tennessee, United States, United States
Matt Moore's Contact Details

Matt Moore work email

Matt Moore personal email

About Matt Moore

Matt Moore is a Accounting Representative - Fiber Optics at EPB. He possess expertise in email marketing, mobile devices, product management, digital media, online marketing and 36 more skills. Colleagues describe him as "It has often been said that it is not easy to herd cats; however, Matthew Moore is a talented shepherd, juggler and ringmaster all-in-one. I do not in the least want to imply that E.W. Scripps is a circus, but managing the launch of a 12 publications on a new classified software system in six weeks is a task worthy of a talented performer. Matt Moore is that person. Matt is also one of the most organized facilitators I have ever worked with in this business. He sizes up projects quickly. Then, he finds the fastest path to success. All the while he manages with humor and a deft understanding of the nuances underlying internal and external obstacles and roadblocks. In doing so. we arrived at a superior outcome together. This was accomplished through his seemingly effortless leadership of all the moving parts. I would hire Matt in a heartbeat if he wanted to go to the vendor dark side, but second best, we are extremely fortunate to have him at Scripps where he is valued enormously as a business partner." and "Matt is a very task-oriented, highly focused project manager with an incredible attention to detail. His vast understanding of the online medium makes my job much easier, as he knows exactly what to ask for. Of all the verticals I provide analysis for, real estate runs the tightest ship. Matt is definately a major asset to our team without a doubt."

Matt Moore's Current Company Details
EPB

Epb

View
Accounting Representative - Fiber Optics
chattanooga, tennessee, united states
Website:
epb.com
Employees:
617
Matt Moore Work Experience Details
  • Epb
    Accounting Representative - Fiber Optics
    Epb Jan 2013 - Present
    Chattanooga, Tennessee Area
    Create billing statements by compiling multiple reports, proof, and approve for distribution to customers. Create reports and record financial information daily and weekly for multiple areas of business. Create and send late notices daily. Assist customer service with fiber optic billing issues as needed. Approve new accounts, assign new customers to billing cycles, and review any account change for billing accuracy.
  • Epb
    Customer Service Representative
    Epb Oct 2013 - Jan 2016
    Chattanooga, Tennessee Area
    Responsibilities include: resolving customer billing and service issues, close sales of fiber optic and electric services, report outages and log instances from customers, and train on new products and procedures, and provide basic level technical support for our customers.
  • E.W. Scripps
    Project Manager
    E.W. Scripps Sep 2009 - Sep 2012
    Knoxville, Tn
    Manage new projects on an enterprise level from vendor vetting to implementation.Research and recommend new innovative product offerings in the mobile and interactive venues.Manage vendor relations and communication.Create online product business models and create sales performance standards.Participate in online product user testing sessions.Coordinate training for new products and processes.Manage vendor relationships after product implementation.Analyze business metrics with the business intelligence team and compare our product performance to industry standards.Troubleshoot technical issues involving online products.
  • E.W. Scripps Corporate
    Product Manager
    E.W. Scripps Corporate Aug 2006 - Sep 2009
    Identify and reserve cycles from participating groups including development and user experience resources.• Create project plans on an enterprise level before launching new products along with communicating progress and any changesthat occur.• Communicate progress updates to Senior Management as well as developers, design & user experiencegroup, business intelligence group, and ad serving team.• Train sales and operation groups on new products and product updates.• Manage vendor relationships during and post launch of new / existing products.• Vendor and software experience includes: Zillow.com, Google SEM, Salesforce, Gabriels, BaseCamp,Monster.com, PBS, Avaya, and e-mail marketing platforms.• Assist with troubleshooting technical issues.• Analyze web metrics for product performance for trending purposes compared to industry standards.
  • Chattanooga Times Free Press
    Call Center Manager
    Chattanooga Times Free Press Jun 2003 - Aug 2006
    Manage recruitment, private party, and legal advertising staff as well as Classified customer service team.Ensure high level of customer service using remote and side-by-side call monitoring.Evaluate metrics such as ad counts, active advertisers, & industry trends to develop future marketing strategies.Forecast call volume to keep staffing at the appropriate levels.Create an atmosphere that rewards teamwork and productivity.Manage vendor partnerships.Develop new business relationships by reviewing new product offerings and making recommendations to senior management.Recruit, hire, and train new staff members.Create programs to grow active ad and advertiser counts.
  • Gateway
    Retail Operations Supervisor
    Gateway Nov 2002 - Jun 2003
    Manages retail operations and in store marketing for Chattanooga location.Keep track of inventory and consolidate where necessary.Keep store OSHA compliant.Manage floor employees as needed.Track and resolve all security issues.
  • Oao Technology Solutions
    On-Site Manager
    Oao Technology Solutions Jun 2001 - Nov 2002
    Manage the monthly budget and staff in a call center environment.• Maintain a minimum profit margin of a pre-set percentage.• Establish new contracts within the Chattanooga area to increase revenue.• Track off site shipping of disaster recovery back up medium.• Manage the vendor relationship for off-site bar coding and data transportation services.• Train technicians on new hardware, processes, and support.• Resolve any client issues.
  • Convergy’S
    Team Supervisor
    Convergy’S Apr 1999 - Jun 2001
    Manage a staff of over twenty inbound call center sales and customer service team members.• Maintain acceptable service levels within the inbound call center.• Resolution of escalated customer needs/issues.• Coach and develop sales and customer service skills to exceed client expectations.• Conduct performance appraisals on direct reports.

Matt Moore Skills

Email Marketing Mobile Devices Product Management Digital Media Online Marketing Online Advertising Competitive Analysis Web Project Management Salesforce.com Sem Advertising User Experience Sales Management Marketing Strategy Customer Service Leadership Call Center Vendor Management Telecommunications Operations Management Digital Marketing Business Development Product Development Iphone Sales Call Centers Content Management Brand Awareness Ipad Android Multimedia Employee Training Database Admin Project Management New Business Development Customer Relations Vendor Relations Mobile Industry Database Management Call Center Management Training And Development

Matt Moore Education Details

Frequently Asked Questions about Matt Moore

What company does Matt Moore work for?

Matt Moore works for Epb

What is Matt Moore's role at the current company?

Matt Moore's current role is Accounting Representative - Fiber Optics.

What is Matt Moore's email address?

Matt Moore's email address is mm****@****hoo.com

What schools did Matt Moore attend?

Matt Moore attended Belhaven University, Chattanooga State Technical College.

What skills is Matt Moore known for?

Matt Moore has skills like Email Marketing, Mobile Devices, Product Management, Digital Media, Online Marketing, Online Advertising, Competitive Analysis, Web Project Management, Salesforce.com, Sem, Advertising, User Experience.

Who are Matt Moore's colleagues?

Matt Moore's colleagues are Mirta Mabel Gabriele, Tascha Harbison, Tony James, Tyler Goza, Siva Koteswararao Krosuri, Hocine Benchalal, Gabrielle Winston.

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