Michael Morales Email & Phone Number

Chula Vista, Ca, Us

Chula Vista, Ca, Us

San Diego, California, United States

San Diego, California, United States

San Diego Metropolitan Area

Engaging directly with customers to ensure that all aspects of computer systems are operating efficiently, including installations and upgrades.Assessing and managing network security programs and identifying best fit for the customer needs.Maintaining, implementing, and troubleshooting the Cloud Environment, including installations, customizations, and reports.Maintaining an updated Server, SAN, VMware, Microsoft Hyper-V, and Networking Security environment for customers.Thoroughly documenting all issues to alleviate chronic escalations.Working with MCSE, MCP, RMM tools, and ConnectWise.

San Diego Metropolitan Area

Trained employees in identifying, analyzing and repairing product failures. Determined and recommended which products or services best fit the customers needs.Installed new software releases and system upgrades.Installed patches and resolved software related problems.Maintained data files and monitored system configurations to ensure data integrity.Experienced with Windows, Mac operating systems and Mobile device management.Hands on work with: iOS devices, Microsoft Active Directory, Microsoft 365 Microsoft Azure, Windows Server 2012 2016 2019, SAN and VMWare administration, Networking Security,Meraki Firewalls, Enterprise Wireless Routing and switching VoIP.

Customer Service/ Client Relation-Responsible for prospecting and recruiting qualified applicants for enlistment into the U.S. Navy. Liaison with community leaders, engaging in public speaking and working with civic groups to foster a positive Navy Image. Teamwork/Team Leadership-Team player and exceptional leader, whose leadership and experience earned his team the Navy Recruiting Command’s “Gold R” award highest National award for recruiting every year and his district being named “District of the Nation” for fiscal year 2009

Mentorship/ Leadership- Responsible for training of 250 personnel and the maintenance of all Flight Deck operations and 131 associated pieces of equipment.Management- Responsible for the management of 20 training records and the cross over of Four Marine helicopter detachments, 274,670 pounds of cargo, 2,655 personnel, 700 mishap free flight hours, and 1,000 flight deck evolutions.Works under pressure- phenomenal leadership and motivation of himself and team members and subordinates by maintaining the highest operational standards for over 120+ hours continuous during the evacuation of 2,706 Americans from Beirut, Lebanon and 4,000 pieces of property. Professionalism- Assistant to Captain’s Chef during March to August 2004. Quick learning and application of Basic Culinary skills and Formal Dinning presentation contributed to successful hosting of Indian Navy Chief of Naval Forces and Indian Government Ambassador and Delegates. Assisted Captain’s Chef in day to day Culinary Duties for Captain of USS Nashhville LPD-13 to include preparation of all meals (Breakfast,Lunch,Dinner), Sanitation and maintenance of all Captain’s China, Stocking of Captain’s Kitchen.

Bachelor Of Science - Bs, Cyber Security

Associate Of Arts And Sciences - Aas, Computer Information Systems-Networking Concentration, 3.0

Information Systems Certificate, Computer And Information Sciences, General

Information Systems program leading to certification in Comptia ITF+, A+, Network+, Security+, and Amazon Web Services (AWS)

Bachelor Of Science (B.S.), Food Service Management

Activities and Societies: American Culinary Federation

Associate Of Applied Arts, Culinary Arts

Activities and Societies: Food Bank of Southeast VirginiaEducation includes instruction in Basic Knife skills, Safety and Sanitation.