Moataz Raafat

Moataz Raafat Email and Phone Number

Changing the world of payments @ Misr Digital Innovation (MDI)
Moataz Raafat's Location
Cairo, Egypt, Egypt
About Moataz Raafat

Results-driven professional with 15+ years of expertise in software development, architecture, banking technology, fintech, and digital transformation. Specializing in digital payments, Cards Payments, and ATM switching, I bring a unique blend of hands-on technical proficiency and strategic business acumen. My career showcases a track record of delivering innovative and scalable solutions, from envisioning robust architectures to ensuring seamless integration of digital payment platforms for enhanced user experiences.As a Technology Manager in building a green field digital bank, I successfully led end-to-end delivery of payment platforms, contributing to the establishment of a thriving digital bank payments ecosystem. Previous experience as a regional account manager in a payment software solution provider honed my ability to bridge technical capabilities with business needs, fostering strong client relationships and driving business growth in the fintech sector. My dual proficiency in technology and business uniquely positions me to contribute effectively to dynamic environments.

Moataz Raafat's Current Company Details
Misr Digital Innovation (MDI)

Misr Digital Innovation (Mdi)

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Changing the world of payments
Moataz Raafat Work Experience Details
  • Misr Digital Innovation (Mdi)
    Head Of Payment Platforms
    Misr Digital Innovation (Mdi) Dec 2020 - Present
    Cairo, Egypt
    Mission:Architect and lead the design, implementation and delivery of a state-of-the-art payments ecosystem that not only meets the demands of the digital age but sets new benchmarks for efficiency, inclusivity, and innovation in payments technology.Responsibilities:• Provide strategic direction and leadership for payments ecosystem (Card Management System, 3D Secure, Fraud Management, Remittance Platforms, Payment Gateway, Interfaces with Local and International Cards and ATM Networks/Schemes).• Oversee vendor contracting and management for local and international payment service providers.• Foster partnerships with payment service providers to drive innovation.• Manage a team responsible for payment platforms development, implementation and operation.• Stay updated on industry trends and emerging technologies in payment systems.• Drive continuous improvement of payment processes and foster payment platforms modernization.• Collaborate with internal stakeholders to align payment strategies with business objectives.• Ensure compliance with regulatory requirements and industry standards.Achievements:Successfully led the implementation and delivery of a payments ecosystem in the first green field digital bank in Egypt from ideation and design to realization through testing, certification and UAT sign-off.
  • Euronet Worldwide
    Regional Sales Account Manager - Mea
    Euronet Worldwide Jun 2016 - Dec 2020
    Egypt
    Mission:Effectively managing existing clients’ relationships, driving revenue growth, and contributing to the overall success of Euronet in MEA region.Responsibilities:• Develop and maintain strong, long-lasting relationships with key clients in the MEA region.• Act as a SPOC between Euronet and its clients, understanding their needs and ensuring customer satisfaction.• Meet or exceed sales targets by identifying business opportunities and selling products or services to existing clients.• Develop and implement strategic account plans to achieve Euronet regional and global objectives and grow revenue.• Collaborate with internal teams to ensure the successful delivery of products or services to clients.• Identify opportunities for cross-selling and upselling additional products or services to existing clients, maximizing revenue streams.• Negotiate contracts and agreements with clients, ensuring favorable terms for both parties.• Demonstrate cultural sensitivity and adaptability to effectively engage with clients from diverse backgrounds in the MEA region.• Effectively communicate the value proposition of Euronet's products or services to clients.• Provide regular updates to clients on project progress, new features, and industry developments.• Provide accurate sales forecasts and contribute to the development of sales and revenue targets.• Travel within the MEA region and the US to meet clients, attend conferences, and explore new business opportunities.• Gather client feedback and insights to inform product development and improve service delivery.• Work on contract renewals, release upgrades, ensuring ongoing client satisfaction and loyalty.Achievements:• Recognized for attaining 150% of Total Sales Target (2018).• Attained 260% of Total Sales Target (2019) – Top achiever.• Maintained annual sales increase of +30% for 3 consecutive years.
  • 2P Perfect Presentation
    Technical Team Lead
    2P Perfect Presentation Nov 2015 - May 2016
    Riyadh, Saudi Arabia
    Mission:Lead, drive technical excellence, and contribute to the collective success of successful execution of software development projects.Responsibilities:• Lead and mentor a team of software developers, fostering a collaborative and productive work environment.• Customer facing activities (i.e., Technical Presales, POCs, discuss technical proposals and provide technical consultation).• People Technical management.• Provide technical leadership and guidance to the software development team, & contribute to architectural decisions and design discussions.• Participate in project planning, estimation, and prioritization of tasks, & collaborate with project managers to create realistic project timelines.Achievements:Led the development and delivery of 2M SAR tailormade accounting & payroll solution for a confidential client within a 6-month timeframe.
  • Arab African International Bank
    Atm Switch & Card Management System Administrator
    Arab African International Bank Aug 2012 - Oct 2015
    Cairo, Egypt
    Mission:Lead ATM Switch & CMS quadrable upgrade project to enable AAIB of issuing its first branded EMV debit cards after 120 thousand of inhouse cash cards migration, needed scheme certifications and UAT testing.Responsibilities:• Technical SPOC for Bank ATMs, Cards and SMS Services related partners and vendors.• Provide technical support for ATM Switch and card management systems, diagnosing and resolving production issues promptly.• Conduct Card Schemes certifications (Issuer & Acquirer) for VISA, MC, EBC, 123 and UAE Local Switch.• Manage relationships with third-party vendors to address technical issues and improvements.• Oversee the operation, configuration, and maintenance of ATM Switch and Card Management System.• Manage and optimize card management system, ensuring smooth and secure transaction processing.• Ensure seamless integration between ATM systems, card payment systems, and backend systems.• Ensure adherence to regulatory and compliance standards related to ATM operations and card payments, such as PCI DSS.• Collaborate with ATM and card system vendors to ensure the timely implementation of updates, patches, and new features.
  • Arab African International Bank
    Senior Software Developer
    Arab African International Bank Jul 2009 - Jul 2012
    Cairo, Egypt
    Mission:Commit advancing technology in web development while ensuring the secure and efficient functioning of financial systems, manual processes automation and integration between core banking system and 3rd party systems.Responsibilities:• Collaborate with stakeholders to gather requirements and translate them into technical solutions.• Design, code, test, and maintain software applications tailored for banking systems.• Integrate software solutions with core banking systems for seamless operations.• Ensure software adherence to central bank regulations and compliance standards.• Design and maintain databases for efficient storage and retrieval of financial data.• Integrate software with external APIs, including third-party financial services.• Contribute to the development of secure and user-friendly inhouse banking applications.• Develop tools and solutions for financial reporting and analysis.• Optimize the performance of applications, ensuring efficiency and responsiveness.• Address and solve complex technical challenges, troubleshoot issues, and provide effective solutions.
  • Freelancer.Com
    Full-Stack Developer
    Freelancer.Com Dec 2007 - Jun 2009
    Design, develop and maintain web applications using HTML/CSS, JavaScript, VB.Net, ASP.Net 2.0+, and MS SQL Server 2000/2005, Photoshop and Illustrator.▪ Profile URL: https://www.freelancer.com/u/moataz.raafat

Moataz Raafat Education Details

Frequently Asked Questions about Moataz Raafat

What company does Moataz Raafat work for?

Moataz Raafat works for Misr Digital Innovation (Mdi)

What is Moataz Raafat's role at the current company?

Moataz Raafat's current role is Changing the world of payments.

What schools did Moataz Raafat attend?

Moataz Raafat attended Cairo University, Al-Ibrahemia Secondary School.

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