Michael Ocampo Email & Phone Number

• Manufacturing Engineer, SMT Process Engineer, Quality Engineer and 3D AOI Machine Vision Specialist• manufacture of CCAs using documented standard processes from an MPP• create programs for 3D AOI, 3D SPI and X-ray including screen printer and jet printer (e.g. Koh Young, Viscom, DEK, Mycronic)• evaluate, support, and optimize existing & new SMT manufacturing processes to facilitate efficient production• NPI (New Product Introduction) & DFM (Design For Manufacturing) fluent• identify root causes of failures and recommend designs, tolerances, and processing methods• support existing production programs to minimize equipment downtime maximizing resource productivity while improving quality• technical advisor for all process stakeholders which include customers, suppliers, and internal departments• create and develop tooling for manufacturing processes in order to improve production output• actively support production floor personnel in the set up and debugging process for new product introductions• work instruction creation to guide operators step-by-step on how to build multiple products from Class 3 densely-populated multi-layer printed circuit board assemblies to full box builds

• 3D AOI / 3D AXI Programmer & SMT Sr. Technician Specialist with a focus on quality• manufacture of CCAs using documented standard processes from an MPP• review & interpretation of engineering drawings and technical data sheets • NPI (new products introduction) & DFM (design for manufacturing) fluent• create programs for 3D AOI, 3D AXI, 3D SPI & 2D AOI machines including screen printer & convection oven (e.g. Koh Young, Nordson, YESTech, TRI, Viscom, DEK, Speedprint, Vitronics Soltec)• false call reduction/debugging/fine-tuning of 3D AOI & 3D AXI programs• PnP (Pick and Place) expertise with manufacturers Panasonic, Mycronic & Assembleon• investigate root cause of manufacturing defects and implement corrective action• perform equipment troubleshooting when there is downtime/failure to problem resolution• assist manufacturing operators with machine setup and daily operation• train operators on process skills and machine operation for electronics manufacturing• evaluation of future capital equipment purchases and implementation of new manufacturing equipment into production line• train in-process AOI inspectors on how to review boards to IPC Class 1, 2 and 3 workmanship standards• train technicians and operators on process skills and machine operation for electronics manufacturing

• Technical Support Engineer & Customer Service Representative communicating directly with customers either by phone or email to assist with any issue• respond to customer inquiries & complaints within specified department metrics• provide UA product installation support & troubleshooting for Microsoft Windows and macOS computing platforms• real-world utilization of analog signal processing & digital signal processing used for identifying & resolving issues related to analog hardware vs. DSP-related issues with Universal Audio's proprietary UAD-2 plug-in format and their integration within 3rd-party software publisher's host DAWs• bug identification and reporting

• Technical Support Engineer & Customer Success Expert specializing in customer relations management of high-profile accountsresponsible for identification & resolution of administrative case escalations of sensitive Pro Tools® technical support issues for standalone systems• Mac OS X & Windows troubleshooting & optimization• hardware & software configuration• software license management for Avid/Digidesign products and other related software• Avid account research & analysis• bug reporting of Avid Pro Tools® software and beta testing of www.avid.com user experience

Lake Mary, Fl

• Lead Mixer for all music products, Producer & Composer for MusicBOX™ & StackTraxx™ product lines - Lead Recording Engineer of all musicians and vocalists• recording & mixing training for audio staff• sound design for SFX libraries• sound design & re-recording mixing for DJTV• handling of day-to-day operations of Audio Department such as creation & implementation of new workflows• ISO9000 literation of created workflows, • prep & shipment of final product to mastering plant• quality control of final product• networking of PCs & Macs mapping to servers for shared file storage across multiple operating systems• FTP file management• back-up strategy & file archival improvements with an emphasis on project-based "best practice" asset handling• hard drive cloning & partitioning• integration of all gear and installation of all necessary hardware & software• beta-testing of software applications used internally in company and for general public/user experience (UX)