Modassar K. Email & Phone Number

California, United States

San Francisco, Ca, Us

Los Gatos, Ca, Us

● Driving enhancement projects related to growth, reliability, efficiency, security, performance, and overall health of tools/services/products/platforms/teams supported by Netflix Technology Operations.● Developing strong cross-functional relationships with business partners across Physical Production, Creative Production, Studio Training, Consumer Insights, Data Engineering, Data Science, Business Development, Engineering, and Quality teams.● Designing and documenting procedures, analysis, insight models, and alerting techniques for the purpose of ensuring services are working optimally for our users, including error and fault tracking, data audits and alerting triggers.●Troubleshooting, researching, analyzing, and diagnosing complicated technical issues by diving into backend systems and logging and providing technical solutions for escalated support.● Advocating for users and stakeholders by exposing friction and reliability concerns within the products that also drive pain for service users.● Assisting in managing Netflix’s reaction to emergency events as a crisis or incident lead, or as a subject-matter-expert.● Applying systems analysis techniques to internal services at Netflix: including writing complex SQL statements and joins and creating visualizations to tell clear stories about product complexity.● Measuring and tracking system performance using data, appropriate systems, tools, and techniques and helping develop our frontline technical workforce.

Palo Alto, California, Us

Cambridge, Ma, Us