Matt O'Donnell Email & Phone Number

Salida, Colorado, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Excel in a fast-paced, high-volume environment by maintaining high levels of accuracy in taking orders and having an extensive knowledge of the food and drink menus.• Created a welcoming atmosphere for customers and provided quality recommendations upon request.• Trained new servers, hosts, and food runners in proper steps of service and food safety guidelines.

Boston, Massachusetts, United States

• Served as the point of contact for the restaurant and utilized strong customer service skills.• Balanced the flow of walk-ins and reservations to minimize wait times.• Assisted service staff by cleaning tables and running food and drinks.

Burlington, Vermont, United States

• Assembled and delivered meals to patients at a 1000+ bed hospital that underwent extensive renovations, a cyberattack, and the COVID-19 pandemic during my tenure. • Maintained high levels of patient satisfaction, safety, and confidentiality.• Trained new team members and prepared written evaluations for management.

Burlington, Vermont, United States

Led new member education sessions for the fraternity.

South Burlington, Vermont, United States

• Maintained a clean and organized kitchen by washing and sanitizing baking utensils and sheet pans.• Facilitated production of baked goods, following directions and paying close attention to detail, andassisting in any way needed in a busy small business environment.

Colchester, Vermont, United States

• Worked seasonally for a Vermont-based catering company at several weddings.• Expeditiously ran food to guests' tables and bussed glasses and silverware.• Consistently thrived as a member of a team, and demonstrated a strong work ethic particularly during times without clear instructions.

• Contributed to a non-profit home builder by assisting senior volunteers in various construction tasks.• Demonstrated enthusiasm for learning by participating in training sessions on construction techniques, safety procedures, and Habitat for Humanity's mission.

South Burlington, Vermont, United States

• Worked with a team to prepare and package product to be sold in the restaurant.• Waited, bused tables, and interacted positively with customers to enhance their experience.• Washed dishes and silverware & vacuumed and mopped common areas to maintain Panera Bread’s policy of cleanliness.