Moe Als Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Greater Toronto And Hamilton Area, Ontario, Canada

Toronto, Ontario, Canada

• Achieved a 40-80% increase in accessibility scores through centralized design components.• Streamlined the design-to-development process, reducing project turnover by +-37% through ownership of team coordination and insight sharing.• Created prototypes and marketing campaigns that secured over $250k in funding by showcasing product potential to investors.

• Led strategic design solutions within multiple divisions. Delivered an +-80% surge in user satisfaction, reduced average session time by 4.5 minutes, and ensured AA A11Y compliance. Leveraged data-driven design decisions to enhance user engagement for a user base surpassing 50,000 MAU.• Partnered with Research, Product Management, and Engineering teams, improving productivity by +-20%.• Visualized solutions through design thinking, empathy maps, and information architecture diagrams.• Facilitated user testing sessions, gathered feedback, and summarized it into actionable insights, boosting business partner buy-in and stakeholder clarity.

London, Ontario, Canada

• Collaborated with 12 diverse clients across industries, implementing user-centric design strategies that drove a 40% increase in user engagement and a 30% boost in brand visibility.• Led design overhauls for multiple clients, improving customer satisfaction and increasing product adoption rates.• Cultivated enduring client partnerships, driving revenue growth and efficiency gains through streamlined design-to-development processes, significantly reducing project delays and clarity errors.

• Led the design of a responsive education application within a fully remote, cross-functional team, demonstrating collaboration across diverse stakeholders.• Established a robust design system, incorporating user research and iterative design processes.• Partnered with project stakeholders to establish design objectives and timelines, introducing new design guidelines. This initiative resulted in cost savings and improved task efficiency while achieving positive user ratings during testing.

• Collaborated with 15-20 clients, overseeing communication, emails, calls, meetings, and timelines for seamless e-commerce platform delivery.• Leveraged expertise in Shopify, Lightspeed, and Square platforms to efficiently meet client needs through solid time management and communication skills.

• Took ownership of website enhancements and social media campaigns across Facebook, LinkedIn, and Instagram, driving small businesses' brand visibility and client satisfaction.• Led a cross-functional team of 5, cultivating transparent communication channels with stakeholders to ensure seamless project execution and strategic alignment.

London, Canada Area