Mohamed Elkhateeb

Mohamed Elkhateeb Email and Phone Number

IT Contact Center Manager | AWS Certified Machine Learning – Specialty @ Etisalat Egypt
Mohamed Elkhateeb's Location
Cairo, Egypt, Egypt
About Mohamed Elkhateeb

At Etisalat Egypt, our team has enhanced customer interactions by managing the development and operation of Genesys contact center solutions. This role leverages my academic foundation in Computers and Automatic Control from Tanta University, ensuring robust IT infrastructures.With certifications like AWS Certified Machine Learning – Specialty, I bring a blend of technical prowess in HTML, Microsoft SQL Server, and JavaScript to optimize service delivery. My commitment is to innovate and deliver seamless customer experiences in the fast-paced telecom sector.

Mohamed Elkhateeb's Current Company Details
Etisalat Egypt

Etisalat Egypt

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IT Contact Center Manager | AWS Certified Machine Learning – Specialty
Mohamed Elkhateeb Work Experience Details
  • Etisalat Egypt
    It Contact Center Manager
    Etisalat Egypt Mar 2023 - Present
    Cairo, Egypt
  • Orange Egypt
    It Contact Center Manager
    Orange Egypt Dec 2021 - Mar 2023
    Cairo, Egypt
    Manage development and operation activities of Genesys contact center solutions
  • Orange Egypt
    Senior Software Engineering
    Orange Egypt Apr 2021 - Nov 2021
  • Vodafone
    Contact Center Engineer
    Vodafone Nov 2018 - Apr 2021
    Egypt
  • Orange
    Senior Supervisor Contact Center Team
    Orange Nov 2017 - Dec 2018
  • Orange
    Crm Consultant
    Orange Feb 2016 - Nov 2017
  • Smarttech Sys
    .Net Developer
    Smarttech Sys Apr 2015 - Feb 2016

Mohamed Elkhateeb Skills

Html Microsoft Sql Server Javascript Oop Project Management C# Telerik Web Controls Restful Webservices Windows Services Asp.net Mvc Asp.net Ajax Microsoft Reporting Service Customer Service Windows Public Speaking

Mohamed Elkhateeb Education Details

Frequently Asked Questions about Mohamed Elkhateeb

What company does Mohamed Elkhateeb work for?

Mohamed Elkhateeb works for Etisalat Egypt

What is Mohamed Elkhateeb's role at the current company?

Mohamed Elkhateeb's current role is IT Contact Center Manager | AWS Certified Machine Learning – Specialty.

What schools did Mohamed Elkhateeb attend?

Mohamed Elkhateeb attended Tanta University.

What skills is Mohamed Elkhateeb known for?

Mohamed Elkhateeb has skills like Html, Microsoft Sql Server, Javascript, Oop, Project Management, C#, Telerik Web Controls, Restful Webservices, Windows Services, Asp.net Mvc, Asp.net Ajax, Microsoft Reporting Service.

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