• Identifying new sales leads.• Investigate leads and find out information about them as much as possible before contacting.• Present, promote and sell our products and services to existing and prospective customers.• Answering customers inquiries, following up with them and responding to their requests, demands and complains.• Coordinate sales work with manufactory and other departments such as Pricing team, Designing Team and Marketing. • Collaborate with pricing team to determine pricing schedules for quotes and promotions. • Create new system to record and track new Pipeline projects and keep current updated with new information regularly. • Negotiate prices and terms for all contracts with prospective customers to finalize the deal accordingly.• Communicating with manufactory through phone, emails and direct visits to handle all the sales process and make sure that products will be delivered on time proposed• Regularly manage and update database for contacts and customers list.• Attend technical educational courses held by manufactory engineers to always be up to date. • Achieve agreed sales targets and outcomes within schedule.• Conducting research to identify new markets and customer needs.• Establish, develop and maintain positive business and customer relationships.• Participating in different exhibitions and events to promote for our company's products and services.• Provide daily recap of results and accomplishments to the management team also provide weekly sales reports on customer needs, problems, interests, competitive activities, and potential for new leads.• Provide after sales services • Continuously improve through feedback

• Manages the sales cycle from inception to execution.• Coordinates and leads service review meetings to ensure customer satisfaction and SLAs are being met.• Identified and reviewed clients’ marketing requirements in order to create tailored solutions• Constructed and presented presentations/proposals to clients based on their marketing objectives• Expanded client base by setting up meetings and telephoning marketing decision-makers and agencies• Achieved monthly/quarterly revenue targets• Provided accurate revenue forecasts to Sales Manager on a weekly basis• Responsible for closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Maintaining fruitful relationships with existing customers.• Researching organizations and individuals to identify new leads and potential new markets.• Attending conferences, meetings, and industry event.• Developing sales goals for the team and ensuring they are done.• Provide trustworthy feedback and after-sales support.• Responsible for the sales team job results by counseling and disciplining employees, planning, monitoring, and appraising job results.

Operation Manager:• Provide inspired leadership for the company.• Work closely and report to GM to determine values, mission, and plan for short and long-term goals, also to implement policies, procedures and systems to follow.• Assist HR with recruiting, interviewing, selection and hiring; training new and existing employees.• Promote company planes that encourages top performance and high morale.• Ensure all regulatory documents and vendor contracts are filed and monitor compliance with laws, regulations, and company polices.• Identify and address problems and opportunities for the company.• Support employees problems and help their communication with the GM.• Design, analyze, and implement company processes, and work to improve quality, productivity, and customer-service standards, resolve problems, and complete audits. • Manage staff levels, wages, hours, contracts in collaboration with the director.• Develop, implement and review operational procedures. Make important policy, planning, and strategy decisions.• Conduct regular meetings with teams to discuss issues, concerns, updates.• Manage relationships with key company vendors.• Review and approve all operational invoices and ensure they are submitted for paymentSales Manager:• Answering customers’ inquiries, following up with them & responding to their requests& demands.• Updating the company’s network with new & different customers.• Opening new potential markets for the company.• Deal with customer complains.• Seeking customers’ satisfaction by all means.• Supervising new sales team members.• Communicating with foreign suppliers through phone, emails and direct meeting to handle all the sales process.• Participating in different international exhibitions and events to promote for our company's services and products.• Traveling abroad to meet the foreign suppliers and customers to discuss new business opportunities, determine new marketing strategy and finalize new orders.

Account manager 2008-2011• Bringing up mutative marketing ideas.• Updating the company’s network with new & different outlets.• Renewing the client’s deals & contracts.• Following up with clients & responding to their needs & demands.• Preparing, updating & distributing the company’s guide every 3 months. Sales Team Leader 2007-2008• Create the sales team.• Delivering sales training to team members.• Setting the target for each member.• Distributing tasks to the team members each for his abilities.• Monitoring and supervising sales team• Evaluating the team members performance & analyze the outputs.• Submit daily, weekly and monthly activity reports and forecasts.• Followed up on opportunities uncovered by business developmentSales Agent 2006-2007• Create suitable & qualified database.• Working on high quality appointment setting campaigns.• Making B2B outbound tele-sales calls.• Providing technical information to customers.• Closing sales deals and making plans to gain continues business.• Performing administrative duties.• Using Word & Excel to write reports and create invoices.• Maximizing every sales enquiry.• Following up the customers (after sales service)Customer service representative 2005-2006• Answered customer inquiries.• Deal with customer complains.• Responded with customers complains.• Handled company’s soft copies applications.• Participated in different departments projects.