Mohamed Sayed Email & Phone Number

New Cairo City, Cairo Governorate, EG

Cairo, Egypt

Cairo

• The main purpose of this position is to assure continued management, communication, andcoordination of truck fleet using satellite and telephone networks during the off-hours.
• Answer and process messages from drivers through the Qualcomm satellite communication system.Monitor Assigned, Pre-Assigned, Committed, and Late load status.Authorize Lumper pay, emergency home time, route drivers to.
• Answer telephone calls from… Show more
• Answer telephone calls from drivers regarding hometime, swap/splits, routing issues.Answer telephone calls from customers.
• Administer the assigning of trucks to loads in the dedicated planning grids.
• Troubleshoot problems that drivers have such as: late loads, load assignment, routing, permits, lumpers, advances, finding empty trailers and overweight problems.

-Coordinate the relationship between Noon teams and Partners.-Build relationships between the Partner and customer.-Develop administrative standards and policies for hubs and ensure their compliance.-Follow up with partners on the Service level agreement.-Prepare account status reports.-Handling and following up on daily issues between partner, customer.

Cairo

Jumia services is one line of many different lines of services that Jumia group offers which specialize in online shipping, logistics and home delivery.

Cairo Governorate, Egypt

Responsible for Pickup Station tasks, including handling all customers' issues. Managing all operations related to last mile delivery operations across the counter.Monitoring and maintaining the flow of internal operations (receiving, segregation, dispatching & reconciliation).Controlling the best team on ground to deliver and get the packages delivered.

Maadii