Mohamed Sayed Email & Phone Number

Cairo, Cairo, Egypt

• Analyzed and reported social media and online marketing campaign results.
• Increased customer engagement through social media.
• Generated interest for new and upcoming product and service releases by managing social media accounts.
• Increased audience engagement with brand websites by finding and integrating relevant videos, tweets and other online content.
• Conducted daily updates to social media profiles to boost company online presence.
• Interacted with public relations department to identify positive or negative customer feedback regarding media content.

Cairo, Egypt

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services and company information.
• Recommended products to customers, thoroughly explaining details.