I am a motivated, personable business professional with 20 years of customer service and managerial experience. I’m able to quickly master technology, and apply customer service skills and techniques; I am excellent at time management and conflict resolution. I practice diplomatic and tactfulness with professionals and non-professionals at all levels. I have a demonstrated history of producing and completing accurate timely task. I consider myself to be flexible and versatile being able to maintain a sense of humor under pressure. I remain poised and knowledgeable within the business environment of the company. I thrive in deadline-driven environments and competitive sales environments. I pride myself in having excellent team-building skills that allow me to work well with others.