Mohammad Abdulsalam Email and Phone Number
At Cupola Teleservices, I lead a team of customer service representatives who provide exceptional support to Etihad Water & Electricity, a major utility provider in the UAE. We handle calls, emails, and chats from customers, resolving issues, handling complaints, and following up on inquiries. I also work with the emergency team to solve urgent cases and improve operations. With five years of experience in customer service, I have developed strong skills in CRM, communication as well as the ability to handle upset customers and manage multiple team leader and MIS tasks.
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Contact Center Team LeadCupola Teleservices (Cupola) Mar 2022 - PresentDubai, United Arab Emirates -
Customer Service RepresentativeCupola Teleservices (Cts) Nov 2020 - Mar 2022Dubai Outsource CitySocial media team -
Customer Service RepresentativeContactopia Jan 2019 - Nov 2020Sharjah, United Arab Emirates
Mohammad Abdulsalam Education Details
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Business Administration And Management, General -
Al Ma'Rifa International Private SchoolGeneral Studies
Frequently Asked Questions about Mohammad Abdulsalam
What company does Mohammad Abdulsalam work for?
Mohammad Abdulsalam works for Cupola Teleservices (Cupola)
What is Mohammad Abdulsalam's role at the current company?
Mohammad Abdulsalam's current role is Customer experience | Contact Centre leader | CRM expert.
What schools did Mohammad Abdulsalam attend?
Mohammad Abdulsalam attended Ain Shams University, Al Ma'rifa International Private School.
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