Tfm Services Lead
CurrentProject: King Khalid International Airport, Riyadh-KSARoles & Responsibilities:Ensure the day-to-day operations of the facility, including custodial, MEP, Civil, site services, along with corrective-preventative maintenance, are implemented and carried out in a manner consistent with KKIA policies and client directives. lead the service team and manage the delivery of all facilities management activities in an innovative, cost effective & efficient manner, within terminals facilities. Outstanding verbal and written communication skills are required; proactive communication skills to ensure strong communication to clients. Respond positively and promptly to requests from clients & the Managing Agent to ensure problems are being solved promptly in accordance with contract scope and Service Level Agreements (SLA’s) Proficiency in establishing and building client relationships to meet the departmental goals of the organization. Responsible for finalizing all the SOP’s for the assets and services. Developing building plans outlining strategies for improving efficiency and reducing costs and forecasting the facility’s future needs. Prepare & ensure implementation of Manpower Plan along with 24/7 duty on-site availability of required personnel categories to cover the contractual scope of service & ensure excellence in services delivery Measure & Manage contract performance, ensuring responsibilities and duties are discharged effectively. utilizing the staff & resources and provide complete on-site management for all staff. Hire, train, and motivate facility personnel. Maintain positive staff relations. Conduct or approve performance evaluations for staff. Responsible for delivering all the required training to staff to ensure the continuous increase in staff competencies. Ensure that the facility is fully operational with all utilities functioning properly. Responsible for delivering assets life cycle analysis & assets condition assessment reports.