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Mohammad Ali Email & Phone Number
Head of Operations
at
Confidential Company
1 work email found
@googlemail.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Operations
Location
Bengaluru, Karnataka, India
Company size
Who is Mohammad Ali? Overview
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Quick answer
Mohammad Ali is listed as Head of Operations at Confidential Company, a company with 594 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at googlemail.com and a matched LinkedIn profile for Mohammad Ali.
Mohammad Ali previously worked as Assistant General Manager at Nobroker.Com and Customer Experience Manager at Kapiva. Mohammad Ali holds Bachelor Of Arts, Bachelor Of Arts from Ccs University.
Company email context
Email format at Confidential Company
This section adds company-level context without repeating Mohammad Ali's masked contact details.
*@googlemail.com
68% confidence
AeroLeads found 1 current-domain work email signal for Mohammad Ali. Compare company email patterns before reaching out.
Profile bio
About Mohammad Ali
With 14+ years of experience in Inside Sales and Customer Servicing, I am a customer experience expert and a strategic leader who drives growth and customer loyalty as an Assistant General Manager at a Unicorn Giant in Real State. I leverage my skills in inside sales, operational excellence, and team empowerment to elevate customer experiences and ensure post-purchase satisfaction.I excel in formulating and executing Client Servicing strategies that enhance customer loyalty and drive revenue growth. I am adept at streamlining operations, reducing costs, improving efficiency, and enhancing service quality. I foster a collaborative and high-performance culture, nurturing talent and equipping teams with the tools they need to excel. I adopt a customer-first mindset, leading initiatives that improve the customer journey, resolve issues promptly, and transform detractors into brand advocates. I have consistently exceeded KPIs and targets, whether it's improving customer retention rates, reducing service turnaround times, or increasing cross-selling opportunities. I bring a global perspective to After Sales, enabling me to adapt strategies to different customer needs and market dynamics. I am excited about the opportunity to collaborate, drive growth, and take the After Sales department to the next level.
Listed skills include Crm, Team Management, Service Delivery, Vendor Management, and 15 others.
Current workplace
Mohammad Ali's current company
Company context helps verify the profile and gives searchers a useful next step.
Confidential Company
10 roles
Mohammad Ali work experience
A career timeline built from the work history available for this profile.
Assistant General Manager
Current Deftly managing the entire gamut of Servicing Model, NPS & Revenue. Responsible for all key customer service metrics & improvising of C-Sat, AHT & Chat adherence. Working towards achievement of all the Productivity metrics in Chat and Voice. Successfully conducted process improvement projects for NPS, Cx Ratings and Automation. Relentless focus on.
Aug 2023 - Present
Customer Experience Manager
Deftly managing the entire gamut of Customer Experience, NPS & Health Coach (Revenue). Establishing quality guidelines for numerous operational areas, guaranteeing a high-quality customerexperience, and adhering to SLAs and work procedures. Taking part in the leadership team and reports to CEO office with the report of analysis shared by the team and.
Feb 2022 - Jun 2023
Senior Manager - Sales & Ops
Nutravo Lifecare
Lead the Telesales team in generating sales for wellness and men's health products from new leads and Existing Customers. Meet individual monthly, quarterly and annual business targets. Managing 80 Tele Sales officers with 4 Team Leaders for the Outbound Sales. Maintaining timely MIS & database reflecting the trends & developments regarding.
Oct 2019 - Feb 2022
Executive Operations Manager
Marketplace- Customer services & enhancing customer experience for Online Marketplace & m-commerce.- Ensuring and influencing CSD to deliver a premier customer experience for all customer interactions and meet all Key Performance metrics.- Strategic Planning, Outsourcing & Partner/Vendor Management.- Email/web engage resolutions, reduction in response time.
Apr 2018 - Aug 2019
Manager - Travel Operations And O2O
- Managing the Customer Experience and Travel operations team of 400+ in house and outsourced FTEs.- Driving business matrices and working passionately to raise the performance levels to be able to deliver world class customer experience (FRT, ART, CSAT and NPS) for all categories Bus, Train, Hotel, Flight & Movies.- Strategic Planning, Outsourcing &.
Apr 2016 - Mar 2018
Assistant Manager - Marketplace Operations
Managing Customer Support Functions & enhancing Customer Experience for Online Marketplace of PayTM. Responsible for Customer complaints on Email Operations, Call me back function, NPS Survey and Grievance Management. Monitoring customer’s feedback and analyzing the reported problems to devise radical solution to the problem to avoid recurrence. .
Feb 2015 - Mar 2016
Assistant Manager Operations
Responsible for revenue generation of assigned process and span for achieving desired efficiency and productivity as per targets. Managing a Team of Team Leaders with 165 associates of Customer Service LOBs of Snap Deal Account. Responsible for achieving desired client KPIs throughout and align team to deliver the desired results. Managing the.
Aug 2014 - Feb 2015
Assistant Manager - Inbound Sales
Jun 2011 - Aug 2014
Team Lead – Nodal Escalations
Managing Nodal and Appellate Escalation.Floor Support Escalation Desk L2 on Bill Desk
Jan 2007 - Dec 2009
Team & coworkers
Colleagues at Confidential Company
Other employees you can reach at nobroker.in. View company contacts for 594 employees →
VJ
Vattem Jagadish
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
DS
Deepak Sharma
Colleague at Confidential CompanyHyderabad, Telangana, India, India
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NV
Neeli Vandana
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
NA
Nikitha Ananya
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
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SS
Swati Sinha
Colleague at Confidential CompanyPune, Maharashtra, India, India
View →
SA
Shree A
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
M_
Madhukumar _
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
SK
Saran Kumar
Colleague at Confidential CompanyCoimbatore, Tamil Nadu, India, India
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AS
Abhishek Sarkar
Colleague at Confidential CompanySiliguri, West Bengal, India, India
View →
BM
Bindhu Mounika
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
Vattem Jagadish
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
DS
Deepak Sharma
Colleague at Confidential CompanyHyderabad, Telangana, India, India
View →
NV
Neeli Vandana
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
NA
Nikitha Ananya
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
SS
Swati Sinha
Colleague at Confidential CompanyPune, Maharashtra, India, India
View →
SA
Shree A
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
M_
Madhukumar _
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
SK
Saran Kumar
Colleague at Confidential CompanyCoimbatore, Tamil Nadu, India, India
View →
AS
Abhishek Sarkar
Colleague at Confidential CompanySiliguri, West Bengal, India, India
View →
BM
Bindhu Mounika
Colleague at Confidential CompanyBengaluru, Karnataka, India, India
View →
1 education record
Mohammad Ali education
-
Ccs University
FAQ
Frequently asked questions about Mohammad Ali
Quick answers generated from the profile data available on this page.
What company does Mohammad Ali work for?
Mohammad Ali works for Confidential Company.
What is Mohammad Ali's role at Confidential Company?
Mohammad Ali is listed as Head of Operations at Confidential Company.
What is Mohammad Ali's email address?
AeroLeads has found 1 work email signal at @googlemail.com for Mohammad Ali at Confidential Company.
Where is Mohammad Ali based?
Mohammad Ali is based in Bengaluru, Karnataka, India while working with Confidential Company.
What companies has Mohammad Ali worked for?
Mohammad Ali has worked for Confidential Company, Nobroker.Com, Kapiva, Nutravo Lifecare, and Paytm Mall.
Who are Mohammad Ali's colleagues at Confidential Company?
Mohammad Ali's colleagues at Confidential Company include Vattem Jagadish, Deepak Sharma, Neeli Vandana, Nikitha Ananya, and Swati Sinha.
How can I contact Mohammad Ali?
You can use AeroLeads to view verified contact signals for Mohammad Ali at Confidential Company, including work email, phone, and LinkedIn data when available.
What schools did Mohammad Ali attend?
Mohammad Ali holds Bachelor Of Arts, Bachelor Of Arts from Ccs University.
What skills is Mohammad Ali known for?
Mohammad Ali is listed with skills including Crm, Team Management, Service Delivery, Vendor Management, Management, Training, Mis, and Operations Management.
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