In my current role, I take charge of supervising a large security team consisting of 104 individuals, where I have successfully maintained a 98% incident-free record across all properties under my management. I lead the central administrative team, ensuring that we consistently deliver high-quality services to our clients and meet all project deadlines. My daily responsibilities include managing over 300 emails, where I prioritize clear and prompt communication with various stakeholders.I also oversee the coordination of the Move In/Out process through CRM and Salesforce, which has significantly boosted client satisfaction and retention. As a leader, I guide and mentor six supervisors, fostering a collaborative work environment that has led to a 20% increase in team productivity through the implementation of new communication protocols and task management systems.In managing a facility that spans over 150,000 square feet, I’ve ensured an impressive 99% uptime and operational efficiency. I’m proud to have improved client satisfaction scores by 25% by enhancing our facility services and proactively resolving issues. My role also involves preparing detailed reports on a daily, weekly, and monthly basis, providing crucial insights for senior management.

During my tenure at Al Firdous Vegetables & Foodstuff Trading LLC, I was responsible for developing and implementing robust inventory control systems that ensured the smooth operation of the facility while minimizing stock discrepancies. I worked closely with facility management teams to align inventory levels with operational needs, optimizing our processes to achieve a 95% customer satisfaction rate.My meticulous approach to inventory management led to a 95% accuracy rate in inventory counts, which earned me recognition as both a 'Best Performer' and a 'Team Player.' Leading the warehouse staff, I provided coaching and enforced discipline, which maintained high levels of performance and productivity.I also managed the recruitment, training, and orientation of new employees, strengthening the overall effectiveness of our warehouse operations. By leveraging the Focus ERP system, I streamlined the processes for goods receipt, movement, and inventory tracking, significantly enhancing our material control. Additionally, I initiated and enforced operational policies that ensured seamless warehousing and distribution activities, contributing to the overall efficiency of the operation.

During my first professional pursuits, I was responsible for overseeing financial transactions related to facility operations. I ensured the accurate tracking and reporting of expenses, which was crucial for maintaining the financial health of the business. My daily routine involved managing bookkeeping tasks using the CUBES ERP system, where I maintained precise financial data across multiple accounts.I took charge of preparing and reconciling both receivable and payable accounts, which ensured that our financial records were always balanced and accurate. Additionally, I closely monitored supplier quotations and meticulously updated purchase LPOs, ensuring that all financial transactions were accurate and in full compliance with company policies.

Working with spreadsheets, sales and purchase ledgers and journals.Preparing statutory accounts.Calculating and checking to make sure payments, amounts and records are correct.Sorting out incoming and outgoing daily post and answering any queries.Managing petty cash transactions.Controlling credit and chasing debt.Reconciling finance accounts and direct debits.