Senior Officer - Central Operations
CurrentCentral Operations Officer (Back Office) - Daily checking of Blacklis and cancellation reports- Supervising a team of 13 clerks- Training and Development of team staff- Data base and Operating procedure updates - Day to day data entry for Retail and Corporate Customers- MIS recording and maintenance / Helpdesk Handling- Correspondance to various queries from branches and other Bank departments.- Receiving Central Bank Circulars, AML Circulars and Court Orders Letters, checking all replies regarding the same.- Internally Blacklisting all the Judgment Debtors included in the received circulars, four cheques returned.- Internally blacklisting customers and expected customers which are acting fraudulently.- Conducting investigation cases regarding fraud and forged cases.- Verifying Police Reports regarding returned cheques.- Authorizing clearing cheques.- Ensure all the daily, weekly and monthly reports, are prepared within the scheduled deadlines.- Ensure Issues and problems are investigated or resolved immediately- Running reports and clearing all complex cases.