Mohammed Khalid Email & Phone Number

The business-driven individual with more than 11 years of experience in the areas of Sourcing Governance, Vendor Management, Governance Set-up, Account Management, Product Management (managed services), and Customer Success Management. Demonstrable ability in executing large outsourcing contracts and governance of strategic relationships with multinational vendors. Currently working as an "Assistant Manager Operations (SD role - Vendor Management)" for a Digital Research, Advisory, Consulting, and Governance Services Firm managing and part of Vendor Management and Governance Services for Strategic Customer-Vendor engagements. Skilled VENDOR-Operations Manager with determination and experience in client and vendor rapport, strategic initiatives, and employee mentoring and coaching with solid experience managing all levels of multiple projects including P&L and Administration. Action-oriented with a strong ability to communicate effectively with technology, executive, and business audiences. Demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations.

Listed skills include Call Center, Workforce Management, Bpo, Technical Support, and 16 others.