● Preparing Gate passes for Manpower, Vehicles, and Equipment’s – In & Out as per the requirements. ● Preparing Daily progress report and sending the report for evaluation on daily basis to the project manager and construction. ● Monitoring work force Man-Hours and Equipment hours used on a daily basis. ● Preparation of timesheets, which includes Manpower’s and equipment, is on daily basis. ● Raising material request to the procurement department, as per the project needs.● Follow-up with vendors and suppliers for materials and equipment’s.● Addressing the employee’s grievances at the project site when required. ● Follow-up with the safety department for any requirements as per their guidelines. ● Encouraging workforce to work overtimes when there is a requirement. ● Forecasting the daily and monthly expenses as per the project needs.● Submitting the monthly project progress report.

Develop new business relationships, generate and negotiate new contracts for Facility Management Services as per targets /per year.- Identifying new business opportunities by mapping of the upcoming projects.- Meeting clients and finalizing the comprehensive Facility Management deals.- Making business plans, customized presentations & proposals.- Conduct site surveys along with the operations team.- Analysing latest trend of the market in terms of Facility Management Services.- To prepare documentation for - Tenders, RFP & RFQ etc.- Ensure proper market penetration in the assigned Region.- Closely track Competition activity- Designing Strategy for Sales Team Developing & Managing Strategic Accounts in the assigned Region- Renewal of existing Accounts Strategy, Business Plan & Road map- Ensure Sales process discipline for self- Ensure timely submission of all MIS reports- Weekly review of the sales activity in the branch with corrective actions- Generating leads and prospects- Ensure all client agreements are signed before contract start-up date and handed over to planning & costing

Manage large amounts of incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

• Developing Monthly Income & Expenditure Reports, Monthly Timesheets, Payroll Reports, Petty Cash Reports & Monthly Budget Report• Maintaining Employee Database and Filing Systems; interacted with coordinators for work priorities & assisted visitors with queries.• Reviewing eligibility criteria for employee’s annual vacation leaves & taking approvals from Department Head for eligible applicants.• Creating Personal Status Record(PSR) for those employee’s who has finished their employment contract and Increments for the eligible candidates.• Learning new updates and rules which is framed by government, regards to employment process, traffic violation, Iqama Renewals and other concerns. • Following up with clients & suppliers for to clear the overdue and more ageing invoices.• Arranging employee tickets, employee mobilization, re–assignments & de–mobilizations based on client requirements• Drafting quotations, business proposals & invoices, email interactions and follow ups. • Recruitment and Exit Formalities for new employee's and existing employee's. • Assisting HR Team to renew Resident Permit for employee's whose ID is about to expire• Keeping a track on payments on priority basis and assisting Accounts/Finance Department to prioritize the payments• Providing Administrative Support to Project Management team, Project Engineers & Project Accounts/Finance Team• Creating Project Quotations based on the BOQ received from the clients• Raising Invoices for completed work• Analyzing Profit and loss on current and completed projects• Creating forecasted Budget Reports for upcoming projects• Inspecting Employee's and providing proper resources at Project site• Raising Purchase Orders for material requirements.• Arranging travel tickets, hotel bookings and pick & Drop facilities for Subordinates and clients.

Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims/developing projects/handling calls, as per the process guidelines.Adhering to the SLA, and understanding Quality & Auditing parameters.Maintaining TAT.Assumes responsibility for work activities and coordinating efforts.Meeting assigned productivity goals.Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work.Adhering to the SLA.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Personal Details