Contributed to facilitating applications for business setup and residencies in the UAE, as well as visit visa applications for the UK, Schengen area, and the US, primarily.Provided guidance to team members on consular procedures, particularly focusing on the requirements of the UK embassy, including document preparation and cover letter drafting, to secure visa approvals for business, personal, or tourism purposes.Received recognition and a certificate for outstanding teamwork within the first three months of joining.Attained a reputation as the primary point of contact for ensuring customer satisfaction among a diverse multinational clientele, demonstrating proficiency in CRM management.Facilitated the training of new team members in sales techniques and consular intelligence related to embassies of the UK, US, China, Australia, and the EU.

Transitioned from a role as a Business Development Executive to an Acting Manager within a swift six-month timeframe, recognized for adept sales leadership.Delivered remarkable results, surpassing individual sales benchmarks by securing over 500,000 AED in revenue within a compressed four-month period.Cultivated relationships with clientele spanning across 96+ nations, employing both virtual and face-to-face engagements.Leveraged strategic social media marketing initiatives and SEO tactics to procure leads internationally, fostering lucrative B2B and B2C connections.

Directed sales operations at a reputable travel agency, overseeing both digital and in-person channels.Managed a spectrum of customer service responsibilities, including reservation coordination, adjustment facilitation, and refund processing, while maintaining precise documentation practices.Introduced administrative methodologies to enforce project timelines and optimize operational productivity.Supervised the categorization of inquiries and task distribution to guarantee streamlined follow-up protocols.Attended travel events (ATM) to market the firm on a larger scale to pitch to investors regarding company system for travel, hotel and trip bookings.