Amanda Mohan Email & Phone Number

St Louis, Missouri, United States

Maryland Heights, Missouri, United States

Greater St. Louis Area

Edwardsville, Il

- Maintain communication and escalation with Program managers and or Regional Manager(s) within my projects - Responsibility for projects P&L to ensure strong financial performance. - Ensuring customer satisfaction and SLA’s are met. - Ongoing continuous improvement in both value to the customer and financial/operational performance. - Incremental business development that extends the project and/or identifies new business opportunities with the customer. - Manage schedule, scope and milestone performance of the project. - Manage the day-to-day projects as needed to grow the business. - Manage major issue resolution and risk mitigation. - Manage WWT cross functional issues. Ensure all functions within WWT are performing to program expectations.

Edwardsville, Il

• Provided break-fix solutions for receiving issues. • Procured needed devices for customers based on specified needs. • Completed objectives within defined service level agreements. • Frequent communication with the customer, vendors, and logistics to provide proper disposition of issues and material. • Took all necessary steps to ensure that service execution meet and exceeded contractual/customer expectations. • Identified, analyzed, and interpreted trends or patterns in complex data sets.

Greater St. Louis Area

Manage our digital program accounts which include customers grossing over 1 million annually in a variety of products including books, cards, picture mats, plate labels, and calendars. • Lead all Customer Communication and QBR’s • Managed 10 Digital Program Customers (Cards, Books, Plates, and Greetables) • Held weekly calls with customer to discuss volume, quality, areas of improvement, business development opportunities. • Created excel documents to track volume, trends, SLA, and quality metrics. • Reviewed Program Costs and attended monthly management meetings to discuss and improve bottom/top line• Budgeted program expenses and conducted time studies on product workflow• Developed and implemented workflow improvements • Assisted with peak workflow changes and line improvements • Handled all Digital customer building tours

Festus, Mo

Develop young athlete's softball skills. Build confidence and teach mental toughness. Also host clinics in areas of pitching and hitting techniques.

Greater St. Louis Area

Account Manager for three card customers. Daily responsibilities include tracking volume throughout the plant, ensuring everything gets shipped out on time, customer communication, testing and development of new sku's or action items.Helped lead and direct peak season where we shipped over 2.5 million cards and over 1,000 orders daily.

Greater St. Louis Area

In this position I touched every job that went through the plant ensuring the proper costs, materials and freight were added to the job.

Gave pitching and hitting lessons, Coached the 12U Gamers Softball Program

Designed Business Cards and Assisted with customers and their printing needs.

Peoria, Illinois Area

Designed and produced printed materials/online media to promote Bradley Athletics. Onsite photographer at various athletic events including softball, track, basketball, and tennis. Designed basic marketing collateral via InDesign to be shown at athletic events on the jumbo-tron.

Peoria, Illinois Area

Assist, direct, and sell at Bradley Athletic Events.