Mohd Azlan

Mohd Azlan Email and Phone Number

Japanese IT Support @ Sutherland
Mohd Azlan's Location
Alor Setar, Kedah, Malaysia, Malaysia
About Mohd Azlan

Mohd Azlan is a Japanese IT Support at Sutherland.

Mohd Azlan's Current Company Details
Sutherland

Sutherland

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Japanese IT Support
None
Mohd Azlan Work Experience Details
  • Sutherland
    Japanese It Support
    Sutherland
  • Sutherland
    Japanese It Support
    Sutherland Jun 2022 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Hotel Reservation Business Class Support. Maintain customers records by updating account information.Responsible for maintaining a high level of profesionalism with clients and working to establish a positive rapport with every call.Upsell & cross selling skills in the hospitality business.Examplery sales skills and customer-oriented support.Ability to present, persuade and communicate effectively. Ability in using English & Japanese based on… Show more Hotel Reservation Business Class Support. Maintain customers records by updating account information.Responsible for maintaining a high level of profesionalism with clients and working to establish a positive rapport with every call.Upsell & cross selling skills in the hospitality business.Examplery sales skills and customer-oriented support.Ability to present, persuade and communicate effectively. Ability in using English & Japanese based on customers preferances Show less
  • Atos Service (M) Sdn. Bhd.
    Japanese It Helpdesk
    Atos Service (M) Sdn. Bhd. Jul 2020 - Oct 2023
    Cyberjaya, Selangor, Malaysia
    Take and receive all customer calls in a professional and courteous manner as well as providing advice and support.To handle & reply incoming emails within timely manner each depending on accounts contractual SLA’s. Respond to customers’ voice mail & Email messages.
  • Abhidi Solution
    Japanese It Support
    Abhidi Solution Jun 2021 - Jun 2023
    Selangor, Malaysia
    Handling customers inquiries by phone calls and chat. Provide first contact resolutions whereever possible. Update Customers on their inquiry progress
  • Dxc Technology
    Japanese It Helpdesk
    Dxc Technology Oct 2019 - Jul 2020
    Cyberjaya, Selangor, Malaysia
    Take and receive all customer calls in a professional and courteous manner as well as providing advice and support. To handle & reply incoming emails within timely manner each depending on accounts contractual SLA’s. Respond to customers’ voice mail & Email messages.
  • Uekatsu Industry (M) Sdn. Bhd.
    Japanese Speaker Engineer
    Uekatsu Industry (M) Sdn. Bhd. Nov 2016 - Sep 2019
    Sungai Petani, Kedah, Malaysia
    I was responsible to develop and set up department of R&D.Liaising with the local University and International University to exchange knowledge and technology to enhance the quality of the product.Liaising with vendor and customer to develop new material for the product.Coaching Engineer team and reporting to Japanese Manager using Japanese language.
  • Nippon Chemi-Con
    Mechanical Engineer
    Nippon Chemi-Con Apr 2014 - Jan 2015
    Fukushima, Japan
    I was responsible to develop new machine for our manufacturing department to enhance the productivity and yield through research and development activities.

Mohd Azlan Education Details

Frequently Asked Questions about Mohd Azlan

What company does Mohd Azlan work for?

Mohd Azlan works for Sutherland

What is Mohd Azlan's role at the current company?

Mohd Azlan's current role is Japanese IT Support.

What schools did Mohd Azlan attend?

Mohd Azlan attended Nagaoka University Of Technology Japan, Numazu National College Of Technology.

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