Saudi-based e-commerce brand offering a modern lifestyle and grocery platform, supported by a SaaS-based multi-tenant logistics and supply chain systemManaged the team responsible for TiLa's Order Management System, overseeing the efficient processing of 500,000 orders per day. Led efforts to optimize system performance, streamline order fulfillment processes, and ensure high levels of accuracy and customer satisfactionRevamped and re-architected TiLa's merchandising platform, leading… Show more Saudi-based e-commerce brand offering a modern lifestyle and grocery platform, supported by a SaaS-based multi-tenant logistics and supply chain systemManaged the team responsible for TiLa's Order Management System, overseeing the efficient processing of 500,000 orders per day. Led efforts to optimize system performance, streamline order fulfillment processes, and ensure high levels of accuracy and customer satisfactionRevamped and re-architected TiLa's merchandising platform, leading to a sixfold reduction in page load time. This substantial improvement significantly enhanced the user experience, resulting in faster access to product information and more efficient browsingDesigned and architected the end-to-end delivery solution for TiLa, encompassing first, mid, and last-mile logistics. This project involved developing the entire delivery process from inception to launch, including the integration of key functionalities for efficient route planning, real-time tracking, and seamless handoffs between delivery stagesProvided strategic guidance and hands-on technical leadership for major projects, aligning engineering initiatives with business goals and product strategies to deliver impactful technology solutions Show less

Led the Oracle Enterprise Manager High Availability team of 10 members including Requirement Analysis, Design, Development, Code Reviews, Automation planning, Delivery and removing roadblocks for the team members for on time high quality deliveriesSuccessfully handled highly critical customer escalations leading to improved customer satisfaction, as well as major improvements around stability and performance for the whole productDirectly interfaced with customers to understand their… Show more Led the Oracle Enterprise Manager High Availability team of 10 members including Requirement Analysis, Design, Development, Code Reviews, Automation planning, Delivery and removing roadblocks for the team members for on time high quality deliveriesSuccessfully handled highly critical customer escalations leading to improved customer satisfaction, as well as major improvements around stability and performance for the whole productDirectly interfaced with customers to understand their requirements and created solutions at the architecture level thereby enhancing the overall quality of product and creating huge value to the customers.Designing the target model and metrics for the monitoring and management of recovery cloud service. Metrics are harvested using Prometheus and implemented using ORDS.Architected and implemented a solution that cut time for the deployments of around 100 databases onboarding to Recovery Appliances and recovery cloud service that reduced days of efforts to 25 minutes and reduced the customer support solution times by more than 70%Design and developed the Hybrid Disaster Recovery solution for Oracle Enterprise Manager for Thomson Reuters Design and Developed automated Backup and recovery of Oracle Database to Oracle Cloud and ZDLRA via Oracle Enterprise ManagerDeveloped Exadata Patching Framework for the Oracle Enterprise Manager Exadata Plugin developed for patching Exadata BoxesDeveloped the Patching Central Framework that provided Out of the Box solution for patching any target with minimum integration. Currently being used by the entire Engineered System Patching Solution for the automation. Show less

Engineered System Patching.

Working on SIDB, Oracle Clusterware and Exadata Patching.

Developed a PPM Web Portal. This portal aims at solving various internal Employee Technical as well as other problems. The idea is to categorize the data based on department and and check various keywords in the problem to categorize it into a particular area. Portal also provides the links to similar problems and solutions that are posted before based on the keywords.