Highly experienced Managing Director and Management professional with several years of experience in leading organizations. Proven abilities in managing and training large teams for running successful process operations & extensive experience of developing procedures, service standards for business excellence. Possess excellent interpersonal communication skills to engage with customers and employees from diverse backgrounds. Recognized for taking initiatives, meeting targets and deadlines. Excellent relationship building and client-Recruiting skill along with the ability to develop and lead effective teams resulting into increased efficiency.

Oversaw company operations, including IT, project scrutiny from ideation to execution, and consultantcontracts.• Optimized operational and employee performance utilizing MIS andHRIS.• Handled the induction process of all joiner in the company and ensured training was carriedout.• Supervised the accounts team that handled all invoicing, payroll, and taxinformation.• Prepared and presented performance reports for executive level and informed the decisionalprocess.• Handled the accounting activities for the company including bookkeeping and taxinformation.• Compiled financial statements with other members of the accountsteam.• Collaborated with the Finance Manager in the preparation of managementaccounts.• Prepared monthly KPI and OKR reports for both individual and center-wise to ensure all benchmarks weremet.

Oversee and manage daily administrative operations, including lead generation, client follow-ups, and coordination with the sales team.Prepare and analyze detailed reports on lead conversion, sales performance, and client visits to enhance strategic decision-making.Maintain and update real-time records of individual performance metrics, attendance, and salary disbursements for the sales team.Collaborate with senior management to ensure efficient handling of property listings, client inquiries, and sales documentation.Implement process improvements to streamline administrative workflows, leading to increased efficiency in daily operations.Assist in the coordination of marketing activities, including property showcases and promotional events, to boost client engagement.

Manage and coordinate daily transportation logistics for students, ensuring timely and safe pick-up and drop-off.Develop and optimize bus routes to improve efficiency and reduce transportation time, considering traffic patterns and student safety.Maintain and update transportation records, including student rosters, route schedules, and vehicle maintenance logs.Serve as the primary point of contact for parents, drivers, and school staff regarding transportation inquiries, schedules, and emergencies.Ensure compliance with local transportation regulations and school policies, conducting regular audits and safety checks.Coordinate with the fleet management team to schedule regular vehicle maintenance, inspections, and repairs.Handle incident reports, including accidents or delays, and communicate promptly with relevant parties.Monitor and manage transportation-related expenses, including budgeting for fuel, maintenance, and driver wages.Key Achievements:Successfully implemented a GPS tracking system for all school buses, increasing parent satisfaction and improving safety monitoring.Reduced transportation costs by [X]% through route optimization and efficient scheduling.Improved on-time performance by [Y]%, ensuring that over [Z]% of buses arrived within the scheduled time frame.Developed a comprehensive driver training program that resulted in a [A]% decrease in transportation-related incidents.