Moira Johnson Email and Phone Number

• Facilitating the advancement of interplanetary network development and promoting renewable energy solutions whilst effectively managing resource allocation. Work alongside lead engineers to recycle declined equipment and maintain solar equipment for a start-up research and development internet service provider.• Serving as a liaison for network, aerospace, and electrical engineering experts by fostering strong business relationships, traveling internationally to connect with industry leaders, and stabilizing internal work environments to accelerate desired outcomes.

• Created and updated manufacturing documentation by collaborating with production and engineering teams, to revamp work instructions and SOPs, limiting misinterpretations of complex assembly, following ISO 9001 documentation standards, and increasing productivity and efficiency.• Utilizing software such as AutoCAD, SolidEdge, SmartSheet, Microsoft 365, and Global Shop Solutions to create efficiency driven engineering strategies within a cross functional team and raise quality standards within GermFree to maintain ISO 9001 recognition.• Optimized manufacturing processes by utilizing Lean Six Sigma and 5S initiatives to conduct quality assurance and inspections, and document non-conformance, to overcome product failures and ensure compliance to quality standards.• Collaborated with cross-functional teams to introduce and test high containment pharmaceutical equipment and modules while raising company standards.

• Maintained comprehensive documentation by creating network diagrams, adhering to network configuration and troubleshooting procedures, aiding in the future reference and training efforts, and utilizing Zoho to track site projects resulting in easy navigation for multiple departments to keep updated on project milestones.• Conducted market research on latest networking technologies and trends by following company best practices, researching relevant forums, and attending seminars resulting in an increased network performance, lowered security attacks, and an increased efficiency in network engineering training.• Applied education industry experience to deep dive into company training in order to create a single comprehensive roadmap which includes structuring networks from start to finish, configuring network devices, company softwares navigation directions, and best practices for a network engineering team with 20+ people in a growing company.• Collaborated with a dynamic network engineering team by attending weekly meetings to configure, monitor, and evaluate network performance, proactively identifying and addressing issues to achieve optimal network functionality and stability.

• Supported students in engineering, programming, math, and science by adjusting content presentation to each student’s learning style (Visual, Verbal, Physical,Logical, Social, Solitary, or Auditory), exemplifying their optimal performance and strengthened ability to solve and interpret problems.• Provided comprehensive tutoring by pre-scheduling students 1-on-1 study sessions 3 days per week, tutoring 50+ students per week averaging 15 minutes of tutoring per student, resulting in the average student’s grade to increase 30% and content comprehension by 40%.• Set foundational professional development expectations for students by fostering academic confidence and success, cultivating effective custom time management plans, and promoting understanding and mastery of complex concepts which resulted in strong foundational knowledge, attention to concept interpretations, andpreparation for future courses and careers.

• Collaborated with the Board Executive and Dev-Ops team via Zoom, Slack, and LinkedIn to meet the NANOG communities needs by applying programming and analysis skills to standardize web development practices within the internet governance and network domain. • Corrected NANOG website’s bugs and errors in 55+ event pages, and transferred data from the archives to the current website using HTML via Wagtail software. • Increased accessibility of historic event data, event page documentation, and eliminated bugs on NANOG website for stakeholders and community members to have higher website accessibility. • Optimized website access to past event data which was previously unavailable, including information on hosts, event sponsors, locations, summaries, content, amount of lightning talks, archive URLs, and schedules.

• Maintained cleanliness and organization of facilities, demonstrating attention to detail and adherence to health code. Applied upselling techniques to promote additional menu items, showcasing sales and persuasion abilities. Demonstrated professionalism and a positive attitude with customers and colleagues, fostering a positive work environment.• Demonstrated adaptability and problem-solving skills in addressing customer concerns and resolving issues promptly. Developed time management skills to prioritize tasks and meet demands in a fast-paced environment.

• Received positive feedback from guests for providing exceptional service and creating a welcoming atmosphere, contributing to a positive dining experience, demonstrating strong work ethic, adaptability, and commitment to teamwork.• Managed the logistics of online and phoned in to-go orders, allergies, safety hazards, bar seating, hibachi grill seating, waiting area, reservations, guest inquiries, concerns, and feedback with a professional and courteous manner.• Answered phone calls and effectively managed the reservation book to accommodate guest preferences and ensure smooth restaurant operations. Provided accurate time estimated and managed guest expectations during peak dining hours.

• Collaborate with team members to achieve sales goals and contribute to the overall success of the store resulting in Holly Hill store being awarded with recognition from CEO for the most sales in the United States 1.5 months after joining the team.• Built a loyal customer base by maintaining strong relationships with customers, providing excellent service, revisiting purchases with return customers, and addressing any questions or concerns customers had resulting in 15% of customers returning for continued business.• Managing inventory and receiving shipments by unpackaging clothing shipments, counting products on hand, sorting inventory by color and style, categorizing inventory by sales to participating in promotional events, and returning damaged clothing to manufacturers that undershot Windsor’s quality standards.• Processed transactions utilizing the point-of-sale (POS) system contributing to 10% of totalmonthly sales.• Experience with on call shifts to accommodate team member emergency circumstances.