Moises Gonzalez Email & Phone Number

Fremont, Ca, Us

Fremont, California, United States

• Designed and implemented comprehensive dashboards for four distinct sales teams, leveraging advanced analytics to provide real-time insights into performance metrics, enabling data-driven decision-making and strategic adjustments.• Enhanced the Pipeline Health process by establishing a system for daily performance updates tailored for team leaders, fostering a culture of accountability and driving consistent engagement with the sales pipeline to optimize revenue opportunities.• Developed a robust Quality Assurance tracker for evaluating sales advisor calls, focusing on customer service excellence and identifying areas for improvement, resulting in targeted coaching initiatives to boost conversion rates and overall customer satisfaction.• Led weekly business review meetings, presenting in-depth analyses of key performance metrics and emerging trends, facilitating data-informed discussions among stakeholders to drive continuous improvement and alignment with organizational goals.

• Prepared and delivered comprehensive self-service performance reports and presentations, highlighting key metrics, industry trends, and actionable insights for senior management as well as company stakeholders to support strategic decision making• Implemented a robust baseline tracking system to monitor and report on key performance indicators, ensuring accountability to V2MOM goals and enabling effective sales performance tracking and identification of new opportunities.• Collaborated with cross-functional teams, including product management, engineering, and marketing, to align self-service strategies with overall business goals and enhance customer satisfaction. • Stayed up-to-date with the latest Salesforce releases, products, and best practices, incorporating them into strategies to enhance the customer journey and providing in-depth result updates with compelling insights to the team for future enhancements.• Established comprehensive tracking and reporting mechanisms to evaluate online sales release performance and individual features starting from version 240. Consistently provided regular reports and timely updates to internal stakeholders, fostering seamless product adoption and maximizing customer satisfaction.

• Served as a trusted advisor to Sales Program Manager’s by offering expertise in pipeline management and providing insights, actionable strategies, and ensuring accountability towards pipeline goals.• Conducted in-depth analysis of pipeline gaps, industry trends, data intelligence, and aligned them with product and corporate priorities to identify potential issues and market opportunities. Leveraged field input and pipeline data to provide valuable insights to leaders and cross-functional teams.• Enhanced operational efficiency by delivering executive-level Org62 reports and dashboards to support SPMs, ensuring management accountability and providing real-time insights for tracking program performance and measuring key performance indicators. • Guided quarterly planning processes and conducted enablement activities tailored to equip management with the necessary tools to achieve pipeline goals. Regularly communicated results through Marketing Cloud to address any gaps or issues.• Collaborated with SPMs to develop and execute sales programs, including creating target accounts, crafting focused play messaging, and provided dedicated support as well as prioritization of strategic initiatives.

• Designed and developed dynamic, analytical dashboards (Competitive Peer Analysis, Global Cash Balances, & Investment Holdings Portfolio) using Einstein Analytics and Tableau. These dashboards were utilized by senior management to present to stakeholders, showcasing the value of our solutions.• Orchestrated the daily maintenance of the Treasury team's dashboards and and provided financial modeling expertise, ensuring real-time data availability for informed decision-making.• Led the initiative to transition the Treasury team from monthly to daily dashboard updates, empowering senior management with real-time insights. Additionally, provided valuable analytical support to cross-functional teams, enabling them to make decisions more efficiently.• Facilitated multiple live, virtual Tableau webinars with over 200 attendees, including Solution Engineers and cross-functional teams. Demonstrated the functionality of Tableau to enhance their knowledge and expertise, ultimately strengthening their relationships with customers and improving the overall customer experience.• Created a comprehensive slide deck with over 50 pages of Tableau content, serving as a reference guide for the Solutions Engineering team and Salesforce employees company-wide. This resource optimized their Tableau experience and facilitated integration of the software into their solution demonstrations and customer engagements.

• Conducted virtual trainings for current Data Analytics Year Up trainees, focusing on data management and visualizations, resulting in their ability to create impactful dashboards. • Facilitated panel discussions to provide advice and personal assistance to support current trainees in their professional development.• Organized and hosted networking events for potential trainees, mentors, and donors, with guest attendance ranging from 10 to 25 individuals.

San Jose

• Completed coursework in Business Communications, Public Speaking, Career Development and Interpersonal relationships with specialized training in Data Analytics, including Tableau, MySQL, and Python.

Berkeley Ca

• Managed large banquets and conducted quality assurance on everything necessary to provide the best experience for all guests while being attentive on the floor ready to help out with any requests• Efficiently able to multi-task in a fast-paced environment by taking care of my tables as well as helping the kitchen, upper management and the rest of the staff with whatever task was needed to provide equally remarkable service to all of our guests• Reduced inventory losses of beverage inventory by doing weekly reports and communicating with the bar manager to integrate more efficient methods of serving alcohol

Santa Clara, Ca

• Assisted in opening a brand new location efficiently and in a short amount of time• Upheld strict bartending regulations while keeping a professional demeanor at all times• Maintained professionalism at all times and full knowledge of beverage recipes and menu items to ensure the customer was satisfied at all times

Milpitas/Daly City

• Coordinated efficient training to over 60 recently hired staff while being able to expedite the opening of a new store by developing a system with the other trainers that allowed some to be able to take care of guests while the others finished preparing the new hires.• Responsible for developing the floor plan, assigning closing/side work, while overseeing the rest of the staff including their guests, through out the night making sure the all of the restaurant operations where fully functional • Recommended menu items and game packages that specifically targeted my guests needs and preferences by always keeping up with promotions, deals, and anything that concerned the company to ensure I was taking care of everyone with the best possible service

Education record

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Data Analytics

Year Up is an intensive, competitive technical training and career development program with over 250 corporate partners, graduating.

Associate'S Degree, Business Administration And Management, General

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies