•Monitored budgets and expenses to ensure cost-effectiveness while maintaining quality standards.• Provided leadership during time of organizational change.• Collaboration with all departments to ensure timely completion of all repairs within budget constraints.• Collaborated with Insurance Companies and clients on writing complete appraisals.• Ordered and check all parts necessary for the repair

• Ensured all work was completed in a timely manner without sacrificing quality.• Performed quality checks before vehicles left the premises.• Coordinated with all departments to ensure vehicle completion or potential setbacks

• Collaborated with Insurance Companies and clients on writing complete appraisals.• Ordered and check all parts necessary for the repair•Monitored repairs of vehicles, communicate with customers regarding repair process/progress.

• Answered customer inquiries and provided accurate information regarding products and services.• Provide excellent customer service to resolve customer complaints in a timely fashion.• Wrote basic estimates and followed up with clients to capture job