Moisés Silva Email and Phone Number
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Moisés Silva personal email
Production Engineer (UFRJ), acting as a retail industry executive. Over 10 years working at The Coca-Cola Company, leading and executing large projects with increase complexity and responsibility in Customer Service, Key Accounts, Commercial and Operations area, with rich international experience.Highlight my skills to interact with all organization levels, reaching results through strong relationships. Adaptability, analytical skills, leadership and broad business visions are also competences I would like to highlight. I seek my personal evolution through lessons learned from my mistakes and achievements. I am attracted by challenges that may promote continuous development.
The Coca-Cola Company
View- Website:
- coca-colacompany.com
- Employees:
- 75239
-
Director Customer Service Latam OuThe Coca-Cola Company Jan 2024 - Present -
Sr Manager Customer Service Latam OuThe Coca-Cola Company Apr 2023 - Dec 2023Report to Commercial and Strategy Senior Latin America Leaders:• Approve and execute Customer Service structure for Latin America OffPremise Modern Trade Channel, starting in Mexico. Short and long term plans - structure, processes, KPIs• Develop Business Cases in 4 major chains in Mexico -
Sr International Manager Key Accounts - Global And Latin AmericaThe Coca-Cola Company Feb 2021 - Mar 2023Report to International Sales Vice-President and OnPremise Director Latin America• Responsible for the largest Fast-Food Client relationship management across 23 countries in Latin America. The Customer is Coca-Cola´s largest QSR (Quick Service Restaurant) in number of restaurants• Double digit growth post-pandemic, +40% in 2022 (vs PY) and beverage incidence back to pre-pandemic levels• Engage with all levels of the organization at both the Customer Headquarter in USA and Coca-Cola Regions in LA• Support RFP (Request for Proposal) process on all Coca-Cola markets across the region. Conquer Mexico market for 1st time in history - 800 restaurants. Renew Brazil´s contract, with more than 1,500 restaurants.• Steward Joint Business Planning sessions in key markets to accelerate growth and drive innovation• Collaborate with executive system leaders to identify strategic & mutually beneficial growth opportunities for both the short and long term• Lead regular working meetings with Key Account managers in Coca-Cola market in order to identify growth opportunities and to develop respective implementation plans • Provide subject matter expertise, best practice sharing and strategic leadership to support markets -
International Commercial Senior Manager - LatamThe Coca-Cola Company Jun 2018 - Jan 2021Rio De Janeiro Area, Brazil• Report to International Sales Vice-President & Sr Director OnPremise LATAM OU• Responsible for Subway and Coca-cola relationship management across Latin America. Subway is Coca-Cola´s 2nd largest QSR (Quick Service Restaurant) Customer across Latin America and 1st largest in number of restaurants• Engage with all levels of the organization at both the Customer Headquarter in USA and Coca-Cola Regions in LA• Support RFP (Request for Proposal) process on all Coca-Cola markets across the region• Steward Joint Business Planning sessions in key markets to accelerate growth and drive innovation• Collaborate with executive system leaders to identify strategic & mutually beneficial growth opportunities for both the short and long term• Lead regular working meetings with Key Account managers in Coca-Cola market in order to identify growth opportunities and to develop respective implementation plans • Provide subject matter expertise, best practice sharing and strategic leadership to support markets -
Ertm Senior ManagerThe Coca-Cola Company Oct 2016 - May 2018Rio De Janeiro Area, Brazil• Report to Commercial Execution Director and Senior Leader Team (Board of Directors)• Responsible for developing the Strategic Digital Commerce Landscape in a multidisciplinary team (Marketing / IT)• Leadership of Digital Commerce B2B (Business to Business) initiatives, expanding the solution to Latin America• e-RTM solutions for low VPO (Volume Per Outlet) outlets and indirect channels• 2017: STA (Special Temporary Assignment) Commercial Sr. Manager for McDonald´s Brazil − Development and execution of the Frozen Category − Water category (Crystal) consolidation within 1,000 franchisees − Joint Business Plan and landscape innovation for 2018, with Senior Leader Teams (McDonald´s /Brazil and Coca-Cola LATAM) -
Customer Service Senior ManagerThe Coca-Cola Company Jul 2012 - Sep 2016Rio De Janeiro Area, Brazil• Report to Commercial Execution Director• National and International Agenda T2T (Top to Top) leadership - Food Service and Retailers (Carrefour) − Food Services: world´s best-in-class B2B solution implemented, over 20 top Key Accounts, 60% total volume − Retailers: leverage service levels and in-stocks, representing more than $ 1MM/year in incremental revenues• Winner/Finalist of Global Customer & Commercial Leadership Awards (Atlanta: winner in 2013; finalist 2014/2015) -
Trade Marketing ManagerThe Coca-Cola Company Aug 2010 - Jun 2012Rio De Janeiro Area, Brazil• Report to Commercial Execution Director• Responsible for the development of guidelines for Traditional Trade relationship models• Fidelity Program Management and Customer Satisfaction Survey -
Graduate TeacherCoppead Mar 2009 - PresentCoppead (Ufrj)• Channel Marketing teacher in Marketing and Logistics courses for graduate students -
Subpl AdvisorSeplag - Secretaria De Planejamento E Gestao Do Estado Do Rio De Janeiro Mar 2010 - Aug 2010• Planning Advisor• Lead a Reestructuring Project for Roles&Responsibilites Activities in SUBL area • Implemented its 1st phase in SUBPL, while expanding Concept to other areas in SEPLAG
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Project Senior ManagerPopmarketing Jun 2004 - Feb 2010Rio De Janeiro Area, Brazil• Leadership of several multifunctional project teams (up to 18 people) in Trade Marketing and Sales fields in large companies from CPG (Consumer packaged goods), tobacco and telecom industries − Integrated solution for Sales Force operations and management − Excellence Program design and execution for indirect channels − Main customers: Vivo, Kraft Foods, Unilever, Ferrero, Souza Cruz, Embelleze, Contax • Responsible for market prospecting, bringing over $ 2 million/year in revenues to the company -
ConsultantMacroplan Prospectiva E Estratégia Oct 2003 - May 2004Rio De Janeiro Area, Brazil• Support SEBRAE Project “Gestão Estratégica Orientada para Resultados” and leader of Workshops in Projects regarding several industries in Maceió (AL), Rio Branco (AC), Cuiabá (MT), São João Batista (SC) -
Planning ConsultantEmbratel Jun 2001 - Feb 2002Rio De Janeiro, BrazilFinance Planning Specialist
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Planning AssistantExxonmobil Mar 1992 - Aug 1999Rio De Janeiro, BrazilSeveral positions in increasing responsibilityMarket Planning SpecialistBudget AnalystStarted as Intern
Moisés Silva Skills
Moisés Silva Education Details
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Business Administration And Management, General -
Universidade Federal Do Rio De JaneiroEngenharia De Produção
Frequently Asked Questions about Moisés Silva
What company does Moisés Silva work for?
Moisés Silva works for The Coca-Cola Company
What is Moisés Silva's role at the current company?
Moisés Silva's current role is Director Customer Service LATAM OU.
What is Moisés Silva's email address?
Moisés Silva's email address is ms****@****cce.com
What schools did Moisés Silva attend?
Moisés Silva attended Coppead Ufrj, Ibmec, Universidade Federal Do Rio De Janeiro.
What skills is Moisés Silva known for?
Moisés Silva has skills like Business Planning, Trade Marketing, Business Strategy, Management, Marketing, Strategic Planning, Marketing Strategy, Leadership, Market Planning, Project Planning, Market Analysis, Marketing Management.
Who are Moisés Silva's colleagues?
Moisés Silva's colleagues are Joyzye Narcisse, Ewa Kamińska, Doug Stapleton, Mohamed Fathy, George. Kofi Ackon, Debra Huson, Stefan Fedoriw.
Not the Moisés Silva you were looking for?
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Moises Silva
Analista I Logística I Transportes I Suprimentos I Customer Service I Planejamento I Sap L Cargas L Programação L Kpi L Lead TimeSão Paulo, Brazil -
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Moises Silva
São Paulo, Sp -
Moisés Silva
Recife, Pe
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