Director, Account Management
Us
WebMD is a leading provider of objective online healthcare and lifestyle information, decision-support applications and communications services that help consumers take an active role in managing their health. Led a team of four direct and two indirect reports accountable for the successful marketing, delivery and fulfillment of a $50M+ portfolio of desktop and mobile digital marketing campaigns. Was responsible for mentoring and growth of the team, establishing and driving strategic objectives to support the success of the business and ensuring the timely, high-quality execution of the Pharma, Medical Device and Government portfolios of campaigns. Was strategically involved with creating and driving the strategic roadmap for supporting client revenue related to cross-platform digital sponsorship campaigns. Adept at understanding and delivering against client KPIs and positive ROI. Experienced in analyzing web performance metrics with applications such as Omniture/Adobe Analytics and evaluating implications. Successful in working in a matrix environment and building strong internal and external relationships. Success was measured by team performance, growth in revenues and increased client satisfaction.Notable achievements include:- Worked closely with architects and developers to ensure platforms and products could support numerous regulatory requirements of Pharma clients - Skilled at ensuring UX of client digital sponsorhip campaigns on mobile and desktop platforms resonated with WebMD audience and would deliver on client KPIs- Successfully managed a decreased staff with same workload that delivered all projects on-time and within budget - Achieved YoY increases in revenue goals, visitor guarantees and incremental revenue