Molly Segers Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

• Working closely clients as varied as collegiate performing arts and athletics, a MLS soccer team, NASCAR and INDYCAR races, historical attraction, theatres, and film festivals to assess their unique ticketing needs and how to best leverage the system for those needs and project managing the implementation of those plans. • Building and maintaining events in the Spectra ticketing platform, including new seating manifests, packages, season ticket renewals, and promotions.• Working with clients and Spectra to design and create new html tools in the eVenue platform and overseeing new site branding and product upgrades. • Assisting clients in retrieving and analyzing attendance and sales data in Paciolan’s Equery reporting platform.• Coordinating with customer service, accounting, and marketing teams to best serve the client.• Striving to provide the best customer service by exceeding customer and client expectations.

Greater Atlanta Area

• Managing the support portal through which all support requests are submitted by clients, outlets, and other departments to ensure a prompt resolution.• Development and maintenance of standardized review process for all new event builds and changes.• Striving to provide the best customer service by exceeding customer and client expectations.• Implementing routine support team meetings and email updates to maintain effective department communications.

• Manage social media presence (including Twitter, Facebook, MySpace, blogs, etc.) for clients.• Plan and coordinate social media promotional campaigns for clients. • Write newsletter, website, and social media content.• Coordinate updates to artist websites with webmasters. • Create and manage street teams and assist volunteers in how best to complete their projects.• Pitch press coverage and coordinate interviews with clients and media outlets.• Arrange promotions with relevant blogs and websites.• Advance artist performances with venues and production managers. • Maintain tour guest lists and ticket counts for tours. • Research publishing information and obtain gratis mechanical licenses for Care and Counseling Centers of Georgia benefit album.• Manage all office files including records of all offered and confirmed shows for clients and the personal calendar for Russell Carter. • Maintain comprehensive client calendars.• Make travel arrangements and create itineraries for artists and Russell Carter. • Answer and assist all incoming calls.

• Successfully planned, organized and performed Local Update of Census Addresses (LUCA) for 29 governments in a 13-county region in a time sensitive environment. • Served as liaison between federal, state, and local government staff and elected officials in collecting and formatting of data for analysis. • Nine-month assignment required adherence to U.S. Census regulations and accuracy in comparative analysis of current and 2000 residential addresses for 2010 Census. Presented four training workshops, and conducted extensive number of telephone and personal contacts with local officials to request information for updates and to respond to related questions and individual project status. • Designed and maintained company website.• Oversaw digital conversion of hundreds mapping documents into ArcGIS software• Reviewed land deeds to determine date of sale, Deed Book and Page, and other data associated with identification of individual land parcel splits.

Bachelor Of Science (B.S.), Recording Industry, Journalism

Graduate Certificate, Women'S Studies

Professional Certificate, Legal Assistant/Paralegal