Mona Smith Email & Phone Number

Across The United States & International

► Quickly address and meet stakeholder needs as right-hand advisor to CEO, CIO, Executives, Boards, and Software Vendors.► System Architect/Engineer; Managing multiple off-shore teams, for full Startup software solutions► Engineered AI solution implemented in software product. ► Turn around failed projects as consultant sourced to resolve challenges.► Build gap analyses, functionality maps, and Proof of Concept / business case to illustrate ROI.► Led enterprise IT… Show more ► Quickly address and meet stakeholder needs as right-hand advisor to CEO, CIO, Executives, Boards, and Software Vendors.► System Architect/Engineer; Managing multiple off-shore teams, for full Startup software solutions► Engineered AI solution implemented in software product. ► Turn around failed projects as consultant sourced to resolve challenges.► Build gap analyses, functionality maps, and Proof of Concept / business case to illustrate ROI.► Led enterprise IT improvements to revenue, cost, efficiency via scalable solutions, automation.► Launched IT Steering Committees.► Source and evaluate vendors; select and manage IT teams meeting tight deadlines.► Managed complex technology multi-million dollar projects aligned with corporate strategy._______________________________________________________________________● CIO Support: Led high valued projects / vendor management, security, negotiations, strategy, and budget.● Improved software vendor solutions - usability, marketability, flexibility - through enhanced designs and implementations. Enabled cost-effective solutions for customers.● Supply Chain: Supported 25% growth via scalable WMS/crossdocking design.● Systems Selection: Maximized resources by selecting configurable or designed & coded software and building legacy interfaces.● Post-M&A Integration: Met growth via Operational Feasibility Analysis. Led WMS, supply chain, MOM systems, ERP interfaces.● Shipping Automation System: Produced custom enhancements and data warehouse, eliminated vendor gaps – enabling 48+ new installations.● End-to-end ownership of vast technology solutions - teams, vendors, SDLC, plans, budgets, support.● Enterprise Content Management: Built award-winning multi-portal, apps, accelerated access, data warehouse and massive document repository saving multi-millions.● IT Project Management: Boosted priority project delivery 30% in 1 year; raised IT management approval 50% in status updates / business partnering. Show less

Tennessee Area

► Held CIO-level authority as direct report to CEO/CFO in order to build a Technology Department to support an Initial Public Offering IPO. ► Designing and building all IT systems; administered all applications development and testing, data center, systems administration, architecture, PC and store support, and network engineering at 37-state retailer.► Managed multimillion-dollar budget (3% of sales).► Developed IT training video rolled out to 2,500 users.► Built Help Desk… Show more ► Held CIO-level authority as direct report to CEO/CFO in order to build a Technology Department to support an Initial Public Offering IPO. ► Designing and building all IT systems; administered all applications development and testing, data center, systems administration, architecture, PC and store support, and network engineering at 37-state retailer.► Managed multimillion-dollar budget (3% of sales).► Developed IT training video rolled out to 2,500 users.► Built Help Desk supporting POS communications, credit card processing, and hardware.► Won RIS Fusion Award for strategic IT leadership.► Directed IT and telecom staff during 74% increase in revenue._______________________________________________________________________● IT Strategy & Prioritization: Launched first IT Steering Committee; led all IT projects.● Software Development User Groups: Formed and organized first Executive User Group Committee across developer groups. Coordinated IT improvement projects and forged vendors / stakeholder agreements.● Gift & Payment Cards: Built infrastructure supporting gift, credit, and debit cards, plus music system, signature capture, and other functionality to 350+ stores.● Distribution Center: Increased productivity 40% and saved $1M annually by leading $3.9M automated DC.● Enterprise System: Fast-tracked 3-day, $2.3M implementation with no interruption in business.● Hardware Improvements: Implemented handheld devices for 99% drop in receiving time and 25% better accuracy. Show less

United States

►Designed, coded, and implemented pilot manufacturing process control custom software that interfaced with multiple types of Allen-Bradley processing equipment & ABB welding robotics for a Ford Inc. manufacturing line. Allowing the engineers, in just minutes, to reprogram all the process control equipment & robotics on the line during a change-over. This saved 88% downtime and substantial cost savings. ► Designed, coded & implemented custom S&P software that was the basis to forecast all… Show more ►Designed, coded, and implemented pilot manufacturing process control custom software that interfaced with multiple types of Allen-Bradley processing equipment & ABB welding robotics for a Ford Inc. manufacturing line. Allowing the engineers, in just minutes, to reprogram all the process control equipment & robotics on the line during a change-over. This saved 88% downtime and substantial cost savings. ► Designed, coded & implemented custom S&P software that was the basis to forecast all production of items for the future. This was used for over 10 years with very little modification needed to the original software. Increased inventory turnover and order deliveries by 33% which helped to impact an increase in sales. ► Selected enterprise system and built custom client/server programs to interface with mid-range mainframe & database, mid-size manufacturing company. Led project;► Implemented a manufacturing company’s 1st network and WAN across 5 locations nationwide; led direct reports► Created IT infrastructure including policies/procedures and network security, disaster recovery plan, and backup plans► Design, built & implemented E-Commerce Software, a direct gain of increased sales by 11%. Increasing inventory turnover and profitability by 42% with inbound EDI order processing and order confirmation enabling customers to receive notification status, inventory availability within moments of a request. ► Supported and built maintenance plans for the companies network, security, client/server hardware & applications, and all custom developed software►Designed, coded and implemented software for many integrations capturing KBIs for manufacturing automation clients.►Designed time-saving medical records solution; Show less