Monal Patel Email & Phone Number

Rock Hill, South Carolina, United States

• Analyze patient schedule for dispense, delivery, and assessment and document all patient interaction.
• Maintain patient files and document all incoming and outgoing communication.
• Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations.
• Manage and maintain inventory of medications and supplies required for dispensing.
• Provide high-quality customer service with a positive attitude to ensure transparent, timely communications with patients

Charlotte, North Carolina

• Took initiative to plan and organize a committee to boost employee morale and wellness.
• Served as lead to other technicians, providing expert guidance and consultation to identify business needs.
• Efficiently answered and screened phone calls for pharmacists and processed high-volume order requests for medications.
• Accurately managed inventory and security of narcotic safe and filed paperwork accordingly
• Trained new employees thoroughly to ensure proper care was given and work was completed accurately and efficiently.

Charlotte, North Carolina Area

• Reviewed and filled prescriptions, and provided customers with information and counseling regarding prescriptions and other medications.
• Monitored and maintained pharmacy inventory.
• Responsible for administrative and cashier functions.
• Communicated with doctors’ offices to verify and clarify written prescriptions.
• Transferred customer prescriptions to and from other pharmacies.
• Prepared medications requiring compounding and recorded ingredients and amount used.