Monica Ribeiro, Pmp, Csm, Itil Email & Phone Number

Certified IT Project Management leader with over 18 years of diverse consulting experience. 10+ years of experience managing global teams of 5-20 people and working with C-Suite executives. Integrate innovation in IT solutions with comprehensive business process engineering expertise to deliver 7-figure projects that create lasting organizational change.Synthesize vision, innovation, and business acumen, optimizing operational workflows, enhancing efficiency, and attaining strategic objectives. Guided by a service-oriented approach, driving successful outcomes and fostering continuous improvement within IT business solutions.Working across international groups and business units has sharpened my business acumen, cultural sensitivity, and communication skills, fostering collaboration for achieving common objectives.By consistently delivering solutions that enhance efficiency and productivity, I ensure that technology investments translate into tangible business value. My commitment to optimizing budgets and maximizing ROI underscores my role as a forward-thinking IT leader. By promoting agile practices and fostering an innovation culture, I enable teams to adapt and embrace change, solve problems, and make strategic decisions. I also ensure that IT projects align with the ITIL framework and modernize service delivery management, elevating the quality and customer experience. My ultimate goal is to bridge the gap between technology and business objectives, delivering solutions that meet the needs and create tangible and lasting value.My empathetic nature and understanding of various perspectives empower me to negotiate and resolve conflicts skillfully, fostering a positive and inclusive atmosphere. Guided by a service-oriented approach and bolstered by solid problem-solving and analytical skills, I consistently drive successful outcomes. I am dedicated to continuous improvement and embrace new challenges with a growth mindset. 🚀 Driving Organizational Excellence 🔗 Transforming IT Initiatives into Strategic Assets 🔗🤝 Cultivating Collaboration and Agile Excellence 🌐 Seamless Execution of Large-Scale IT Projects